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Systems Engineer

DenaliTEK Incorporated Anchorage, AK
  • Expired: 3 days ago. Applications are no longer accepted.

Progressive IT company seeking a talented, and dedicated Systems Engineer who wants to learn and grow. We want someone who has the ambition and talent to influence the success of our projects. We are a positive and hardworking group of dedicated employees and we want to add another member to our family!

The Systems Engineer analyzes clients’ hardware, software, and system requirements; he/she then designs/creates systems meeting the clients’ needs, testing them as needed. The Systems Engineer role includes mentorship and guidance for less experienced employees. Ability to write well and communicate with owners and primary stakeholders of small and medium business is required. In addition, this position handles “service escalations,” i.e. unusual or difficult problems experienced by clients that require high-level analysis.

This position provides training, opportunity, and even assistance in gaining certifications for qualified individuals meeting performance goals.

Duties and Responsibilities

  • Define design and project plan and/or implementation steps for projects
  • Provide project implementations
  • Estimate projects
  • Occasional support in a Sales Engineering capacity
  • Research product selections to meet client objectives
  • Acting as a point of technical escalation and handling escalations to the point of completion
  • Mentorship and guidance for less experienced employees

Computer Skills (should have experience with the following)

  • Knowledge of Internet protocols (HTTP, TCP/IP, etc.)
  • Windows Operating Systems, including Server 2003-2016, Windows 10
  • Server roles, including Active Directory, DHCP, DNS, Group Policy, Print Services, File Services and DFS
  • Server virtualization platforms, including Hyper-V and VMware
  • Router and firewall technologies, including IP routing, NAT, and VPN
  • IPv4 Networking, including IP subnet planning and VLANs
  • Microsoft Exchange 2003-2016
  • Office 365 and other common cloud services
  • MS SQL 2005-2016
  • Terminal services, including Windows RDS
  • Desktop imaging using WDS or other tools
  • Common desktop software, including Microsoft Office Suite, Internet Explorer, Google Chrome, and Mozilla Firefox
  • Backup & Disaster Recovery solutions, including Veeam, Acronis, and Azure
  • Virus/malware prevention and eradication techniques
  • Basic scripting (batch, PowerShell, and etc.)

Other Skills & Abilities

  • An incredible proven ability to troubleshoot high level technical issues and design solutions
  • A working knowledge of the prevalent and latest Microsoft Windows workstation and server environments
  • Ability to configure and troubleshoot small business Internet connectivity and security
  • Excellent customer service skills
  • Excellent written and oral communications skills
  • Ability to effectively document technical work

Qualifications

  • Five years or more in I.T. business as a field technician (with an associate degree or better in an IT field, only three years of experience will be required.)
  • Advanced proven ability and knowledge to effectively troubleshoot network issues including routers, firewalls, cabling, servers, workstations, laptops, hardware and software
  • Significant experience with business network systems required
  • Responsiveness and proactive mindset
  • Ability to effectively prioritize tasks

Any two of the following certifications are prerequisites

  • Three or more MS certificates (current)
  • VMware VCP/Hyper-V Cert (preferred)
  • CCNA or Sophos Certified Architect (preferred)
  • An associate degree or better in an IT field (preferred)

Job Type: Full-time

Salary: $80,000.00 to $100,000.00 /year

DenaliTEK Incorporated

Why Work Here?

We have a great team environment, have people who care, and we are a growing company with lots of room for advancement.

DenaliTEK is a company that has evolved from one simple vision; we believe every technology experience must be business driven, well planned and predictable; the actual costs should match the budget. Complementing our standard IT offerings, DenaliTEK leverages three specific services to meet our vision: Flat-Fee Support Services, Design and Project Planning and creating a long-term Technology Management Plan for each of our clients. At DenaliTEK we are proactive by design. We continually evolve to deliver a best in class technical and business experience and we take pride in our high level of client satisfaction.

Address

560 E. 34th Ave Anchorage AK 99503
Anchorage, AK
USA