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Solution Specialist, Customer and Marketing, Human Services Transformation

Deloitte Lake Mary, FL
  • Posted: August 15, 2019
  • Full-Time

Deloitte Consulting LLP seeks a Solution Specialist, Customer and Marketing, Human Services Transformation in Lake Mary, FL and various unanticipated Deloitte office locations and client sites nationally.
**Work You ll Do**
Transforming how clients deliver services to customers. Delivering large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies. Partnering with clients to transform service delivery to those most in need. Performing assessments of existing information systems, and identify gaps between business requirements and current system capabilities. Estimating time and resources needed for the development work. Functioning as integrators between business needs and technology solutions, helping to create technology solutions to meet clients business needs. Defining systems strategy, developing system requirements, processing design, prototyping, and testing custom technology solutions, and supporting system implementation. Creating test cases and performing functional, non-functional, system integration, black-box, white-box, and end-to-end testing of software applications. Creating project charters, schedules, and plans, defining project tasks, allocating resources and monitoring project progress. Researching user reported issues, identifying root causes and resolutions, implementing fixes, and liaising between business functions, end users, and technical delivery teams. Creating technical and functional specifications, including screen layouts, navigation flows, logic diagrams, data models, process models, and pseudo code, to be used for application development. Writing functional and technical system requirements and use cases, creating process flow diagrams and finalizing system requirements. Performing conceptual and technical designs, including the use of object-oriented analysis and design techniques. Working across all phases of the Agile and Waterfall SDLC lifecycle for the design, development, testing and implementation of Web-based applications and middleware integration solutions for enterprise-level clients. Analyzing and documenting current-state systems, processes and environments to support project design of future-state and to-be systems, processes and environments. Interfacing directly with client stakeholders to gather functional and technical requirements, analyzing client requirements, and translating requirements into project designs to deliver solutions that satisfy client needs using Microsoft Project, Advanced Microsoft Excel, Atlassian JIRA, and JAMA. Using IBM Integration Bus, WebSphere Enterprise Service Bus, WebSphere Service Registry and Repository and IBM MQ Explorer for the design and development of middleware solutions. Using SOAP UI and Postman to support and conduct Unit, API, and Component Integration testing. Designing and delivering user manuals and training to ensure successful implementation, adoption and maintenance of developed solutions in client environments. Designing and developing Web Service Proxy, Multi-Protocol Gateway and Processing Policy rules on WebSphere DataPower, and implementing SSL securities on web services. Managing security certificates for authentication and authorization, configuration changes and XML firewalls on WebSphere DataPower appliances.
**\#LI-DNI**
**Requirements**
+ Bachelor s degree or foreign equivalent degree in Engineering (any), Computer Science, MIS, CIS, or a related field.
+ One year of experience in the offered position or a position in a related occupation.
+ Must have one year of experience with:
+ Working across all phases of the Agile and Waterfall SDLC lifecycle for the design, development, testing and implementation of Web-based applications and middleware integration solutions for enterprise-level clients;
+ Analyzing and documenting current-state systems, processes and environments to support project design of future-state and to-be systems, processes and environments;
+ Interfacing directly with client stakeholders to gather functional and technical requirements, analyzing client requirements, and translating requirements into project designs to deliver solutions that satisfy client needs using Microsoft Project, Advanced Microsoft Excel, Atlassian JIRA, and JAMA;
+ Using IBM Integration Bus, WebSphere Enterprise Service Bus, WebSphere Service Registry and Repository and IBM MQ Explorer for the design and development of middleware solutions;
+ Using SOAP UI and Postman to support and conduct Unit, API, and Component Integration testing;
+ Designing and delivering user manuals and training to ensure successful implementation, adoption and maintenance of developed solutions in client environments;
+ Designing and developing Web Service Proxy, Multi-Protocol Gateway and Processing Policy rules on WebSphere DataPower, and implementing SSL securities on web services;
+ Managing security certificates for authentication and authorization, configuration changes and XML firewalls on WebSphere DataPower appliances.
+ 15% travel required.
**Benefits**
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
**Deloitte s culture**
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
**Corporate citizenship**
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
**Recruiter tips**
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. We also suggest that you brush up on your behavioral and case interviewing skills and practice discussing your experience and job history with a family member, friend, or mentor. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
Category: Management Consulting
About Deloitte
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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