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Senior Consultant, Enterprise Content Management-Operations Transformation

Deloitte Dallas, TX
  • Posted: October 26, 2019
  • Full-Time

Senior Consultant. Enterprise ContentManagement - Operations Transformation.
Work you ll do
Senior Consultants work within an engagement team. Key responsibilities will include:

  • Function as integrators between business needs and technology solutions, helping to create solutions to meet clients business needs.
  • Identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations as well as integrations.
  • Participate in setting engagement objectives and scope.
  • Develop work plans for components of an engagement.
  • Coordinate activities between work streams.
  • Provide guidance to junior practitioners as they manage large, confidential and complex data sets.
  • Facilitate client interviews and client meetings.
  • Develop process flows depicting pain points in the business process.
  • Conduct detailed analyses to draw conclusions and develop pertinent and insightful recommendations.
  • Design deliverable content to reflect the engagement contract.
  • Present findings and recommendations to client leadership.
  • Mentor junior staff.
OperationsTransformation Team
Our Operations Transformation team focuses on transforming our clients corebusiness operations. We advise, design, implement, and deploy solutions focusedon heart of the business issues in specific sectors including Health Care,Banking & Securities, Insurance, and Energy & Resources. Our MarketOfferings include Operating Model Transformation, Payments & Revenue CycleInnovation and Emerging Business Models. Within our Digital Content Advantage practice, you will function asSubject Matter Advisor on content strategy, capabilities, technologies andvendors.
Our clients seek a fresh perspective on how to create a flexible, innovativebusiness model supported by a strong operations foundation. Professionals willuse their deep sector knowledge and technical business operations consultingexperience to take a more strategic view of our clients priorities, helpingthem to prepare for growth, embrace the digital agenda and maximize operationalefficiency.
Qualifications
Bachelor sdegree from accredited university with strong undergraduate academic record
  • 4 years minimum professional experience with one of the following technologies:
  • OpenText technologies including DCA products such as OpenText Content Suite, Extended ECM, ECM in the Cloud, CORE, Documentum, Suite16, InfoArchive and LEAP
  • Vendor Invoice Management (VIM) or OpenText Capture Center (OCC), Captiva
  • OpenText Exstream (customer communications management)
  • OpenText integration products including Extended ECM for Microsoft Sharepoint, SAP, Salesforce, Workday, Oracle, SuccessFactors, and/or Hybris
  • OpenText Magellan or other content analytics tool such as Watson specific to content
  • Exposure to Box, IBM Filenet/IBM Content Manager, Hyland OnBase or Veeva, with willingness to be cross trained in OpenText technologies
  • Professional competence in the Microsoft Office suite (Word, Excel, PowerPoint, Access)
  • Ability to build consensus and foster change in ambiguous settings
  • Commitment to personal and professional growth
  • Sense of responsibility to self, team, and client
  • Outstanding integrity, initiative, creativity, and passion
  • Demonstrates consistent career progression with increasing levels of responsibility
  • Performed above expectations in previous professional roles
  • Willingness and ability to travel 100%
  • Must live within commuting distance to one of Deloitte s consulting offices
  • Limited immigration sponsorship may be available
In addition, successful Senior Consultantswill also have the following preferred skills
  • Advanced degree
  • to facilitate business transformation leveraging an enterprise content management platform.
  • Develop current state enterprise content management technology architecture, gap analysis, and future state technology architecture to address client architecture gaps including scalability, on-premise/cloud, security and multi-country compliance
  • Define content governance including legal compliance/regulations, standards, taxonomies, industry practices, change management
  • Superior critical thinking, analytical and problem-solving skills
  • Exceptional interpersonal, team-building and communication skills
  • Ability to build consensus and foster change in a client business setting
  • Tolerance for working in ambiguous, uncertain environments
  • Commitment to personal and professional growth
  • Sense of responsibility to self, team and client
  • Outstanding integrity, initiative, creativity, and passion
Howyou ll grow
AtDeloitte, our professional development plan focuses on helping people at everylevel of their career to identify and use their strengths to do their best workevery day. From entry-level employees to senior leaders, we believe there salways room to learn. We offer opportunities to help sharpen skills in additionto hands-on experience in the global, fast-changing business world. Fromon-the-job learning experiences to formal development programs at DeloitteUniversity, our professionals have a variety of opportunities to continue togrow throughout their career. ExploreDeloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home
Benefits
At Deloitte, we know that great people makea great organization. We value our people and offer employees a broad range ofbenefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive cultureencourages our people to do their best work every day. We celebrate individualsby recognizing their uniqueness and offering them the flexibility to make dailychoices that can help them to be healthy, centered, confident, and aware.We offer well-being programs and are continuously looking for new ways tomaintain a culture where our people excel and lead healthy, happy lives. Learn more about Lifeat Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make animpact that matters. This purpose defines who we are and extends to relationshipswith our clients, our people and our communities. We believe that business hasthe power to inspire and transform. We focus on education, giving, skill-basedvolunteerism, and leadership to help drive positive social impact in ourcommunities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html
Recruiter tips
We want job seekers exploring opportunities atDeloitte to feel prepared and confident. To help you with your interview, wesuggest that you do your research: know some background about the organizationand the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
Category: Management Consulting
About Deloitte
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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