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Healthcare Customer Service Representative/medicare/medicaid(432)

Della Infotech Inc. Philadelphia, PA
  • Expired: over a month ago. Applications are no longer accepted.

Job Description:

Customer Service Representative work under direct supervision in a call Center environment, and are responsible for responding in a timely, professional and courteous manner to all customer inquiries. This includes member and/or provider phone calls or correspondence regarding benefit, eligibility or customer issues. Follows internal processes and procedures to ensure all activities are performed in accordance with departmental and company policies and procedures.

Skills:

  • Minimum 1-year experience taking in bound/out bound customer calls.
  • 1-year prior claims and or customer service experience preferred.
  • Prior experience in the healthcare or managed care industry preferred.
  • Minimum 45 wpm typing skill preferred.
  • Excellent judgement and decision-making skills in dealing with customer complaints and sensitive requests required.
  • Ability to use PC applications in a MS Windows based.

Education:

  • High School Diploma or GED required.

Della Infotech Inc.

Why Work Here?

Amazing clients all over the US, always reachable representatives, on-time payments and excellent benefits!

Della Infotech Inc is in staffing business for five years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.

Address

Philadelphia, PA
USA

Website