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Customer Service Representative

Della Infotech Inc. Oklahoma City, OK
  • Expired: 29 days ago. Applications are no longer accepted.

JOB DESCRIPTION

To aid in all Customer Service functions of order entry while abiding by the procedures set forth by management.

Responsibilities include:

· Attends work on a regular and predictable basis

· Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel

· Actively participates in the training of all Customer Service personnel including new hires

· Monitors the flow of orders to and from the Customer Service Department

· Deletes, corrects or re-enters patient orders as deemed necessary

· Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel

· Perform other duties as assigned

Qualifications:

· Ability to read and analyze documents such as patient orders

· Comprehend pharmacy prescription terminology

· Ability to effectively communicate with co-workers and patients alike

· Ability to help with the training of employees

· Ability to calculate figures and amounts in reference to frequency and doses dispensed

· Ability to apply common sense understanding to carry out oral and written instructions

· Ability to fairly reprimand and verbally discipline employees in according to approved procedures

Della Infotech Inc.

Why Work Here?

Amazing clients all over the US, always reachable representatives, on-time payments and excellent benefits!

Della Infotech Inc is in staffing business for five years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.

Address

Oklahoma City, OK
73116 USA

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