Skip to Main Content
← Back to Jobs

Senior Director - Education Services Global Delivery

Dell Round Rock, TX
  • Expired: June 07, 2019. Applications are no longer accepted.

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company - we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for yourself as a SR. Director on our Educational Services team in Franklin, MA or Round Rock, TX.
Driving human progress goes far beyond creating innovative technology. At Dell, we know that education is just as important. Customer Education Sales is about creating the opportunities - and the means - to expand horizons. The team provides expert technical education support to pre-sales personnel, field sales agents, customers and Dell partners. For the customer, we consider their personnel and installed equipment, identify their needs and develop training plans to drive sales. For field sales, we improve understanding of Dell's customer education offerings, value proposition and account positioning. Put simply, we open doors to future achievement.
Dell Technology is the world leader in information storage systems, software, networks, and services that store, protect, move, manage and access the explosion of content. Dell Technology solutions are enabling enterprises of all kinds to unite information as one resource, harness it as one source of value, and leverage it as one asset to reach the goals of the organization. If you thrive in a challenging, results-oriented, and rewarding environment take a closer look at one of Fortune's 100, and Washington Post 2015's Best Places to Work, Dell Technology Team up with the world leader and achieve your own ambitious goals! Dell Technology Education Services are looking for ambitious Leaders to help drive our Digital Transformation of our internal and external customers.
**PRINCIPAL DUTIES AND RESPONSIBILITIES**
+ Lead Global Training Delivery organization that supplies Industry recognized training and knowledge to internal and external customers.
+ Position Dell Education solutions to meet customer requirements and become a trusted advisor for education services.
+ Build in-depth knowledge of clients' business priorities, challenges and initiatives that can be translated into Dell Technology Education solution opportunities.
+ Build value-added relationships with our internal Service, Digital and all other internal Stakeholders.
+ Oversee and manager multi-million-dollar financial delivery organization & budget.
+ Possess excellent written, verbal and formal presentation skills to engage Leadership ranging from Managers through Sr. VP, C- levels customers.
+ Drive business improvement & initiatives by leveraging both industry and technical background.
+ Earn a reputation for growing our Education Services through innovation, teamwork and Financial management.
+ Use knowledge of industry, technology, processes, and consultative sales skills to assess and educate customers on value of our business expertise and associated implementation expertise.
+ Demonstrate ability to advance education services in a needs-based and highly participative fashion including consultative dialog, cross-functional engagement and motivation of team members.
+ Work closely with Sales, Portfolio Management, Design & Development and Operations team on the design and development of all Education Service offerings.
+ Be seen as a trusted advisor and SME for all existing and new education services portfolio offerings.
+ Align with appropriate delivery teams to leverage follow-on business from one delivery mission/project to another.
+ Demonstrate a broad understanding of product development lifecycle as it relates to our Education Services.
+ Possess the agility and flexible in managing a Global Training Delivery organization.
**SUCCESS PROFILE**
+ Proven experience driving strategic education services into new and existing accounts while consistently achieving or exceeding quarterly and annual goals by generating and maintaining a qualified pipeline
+ Independently prospect and conduct new meetings on a weekly basis
+ Valuable asset and teammate to the core Dell Education Sales team leveraging technical acumen, relationship development and consultative/solutions selling understanding to facilitate a solutions-based engagement model.
+ Effectively leverage industry and competency resources as well as Dell Technology business units to advance Education Service Business.
+ Cultivate client relationships throughout the sales and delivery process for mutual long-term success.
+ Possess and demonstrate capability to uncover needs and create value-based solutions for the clients
+ Proactively maintain expertise of the IT industry and competitive landscape and successfully articulate Dell Technology Education Services competitive differentiators which will drive value for the client.
+ Excellent information gathering skills to communicate client business needs to delivery team for further evaluation.
+ Excellent Leader that clearly engages Delivery Team from a written and oral communications aspect. **EDUCATION REQUIRED**
+ Bachelor's Degree minimum; MBA preferred
**EXPERIENCE REQUIRED**
+ 10+ Years Education Services experience and managing large Global Teams, proven track record of success in supporting internal & external customers.
**Benefits**
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities - all to create a compelling and rewarding work environment.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .
**SUCCESS PROFILE**
+ Proven experience driving strategic education services into new and existing accounts while consistently achieving or exceeding quarterly and annual goals by generating and maintaining a qualified pipeline
+ Independently prospect and conduct new meetings on a weekly basis
+ Valuable asset and teammate to the core Dell Education Sales team leveraging technical acumen, relationship development and consultative/solutions selling understanding to facilitate a solutions-based engagement model.
+ Effectively leverage industry and competency resources as well as Dell Technology business units to advance Education Service Business.
+ Cultivate client relationships throughout the sales and delivery process for mutual long-term success.
+ Possess and demonstrate capability to uncover needs and create value-based solutions for the clients
+ Proactively maintain expertise of the IT industry and competitive landscape and successfully articulate Dell Technology Education Services competitive differentiators which will drive value for the client.
+ Excellent information gathering skills to communicate client business needs to delivery team for further evaluation.
+ Excellent Leader that clearly engages Delivery Team from a written and oral communications aspect. **EDUCATION REQUIRED**
+ Bachelor's Degree minimum; MBA preferred
**EXPERIENCE REQUIRED**
+ 10+ Years Education Services experience and managing large Global Teams, proven track record of success in supporting internal & external customers.
+ **Benefits** We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities - all to create a compelling and rewarding work environment.

Dell

Address

Round Rock, TX
78683 USA