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Digital Account Supervisor

Definition 6 Atlanta, GA
  • Posted: November 22, 2019
  • Full-Time
Account Supervisor
DEFINITION 6
Atlanta, GA
 
THE POSITION:
At DEFINITION 6 we're plugged into change - across markets, industries, and technologies - and we're on a mission to keep our clients ahead of the curve. Our powerhouse team is actively seeking an Account Supervisor to join our rapidly growing agency. The Account Supervisor develops strategies and plans to help grow accounts through our various offerings, overseeing junior account and project staff in the implementation and measurement of digital programs, monitors industry trends and consistently drives the client and team through digital thought leadership. 
 
KEY RESPONSIBILITIES:
  • Design and implement CRM & marketing automation strategies to align with client business goals
  • Lead and activate the strategies for assigned clients, while overseeing the development and the execution of creative and development
  • Create customer journeys for clients' CRM & marketing automation
  • Assist with the creation of engaging content optimized for specific platforms and intended audience
  • Work with analytics team to analyze and report digital campaign performance on a weekly and monthly basis with a focus on program optimization
  • Work cross-functionally with the various departments of the agency and client team members on all aspects of projects
  • Manage, administer, and communicate detailed project schedules to internal and client teams
  • Manage the internal process for delivering client projects on strategy and within scope
  • Anticipate client needs, keeping the agency in the position of leading rather than following
  • Engage and activate both internal team members and the Client to maximize effectiveness
  • Develop strategic direction for clients, by helping them organize, synthesize and process complex information to help provide a clear roadmap to success
  • Monitor client business daily/weekly/monthly/quarterly to ensure strategy & metrics are successful, including: web and media unit analytics, search performance
  • Participate in the presentation and sale of new ideas and projects
  • Evaluate the input and ideas of creative, technology and strategic planning relative to strategy and client preferences
  • Manage and account for client's budgets and long-term goals
  • Approach brands from an integrated communication perspective
 
REQUIRED SKILLS & QUALIFICATIONS:
  • 6-8 years of experience in client services or strategy at a digital agency
  • Experience working with or in the CPG industry
  • Experience creating strategy for CRM & Marketing Automation
  • Experience working on website development & support projects
  • Experience working with the Adobe Suite (AEM, Adobe Analytics) highly preferred   
  • Bachelor's degree in Marketing, Communications, Journalism or similar discipline
  • Strong analytical skills
  • Strong written and verbal communication skills
 
SOFT SKILLS:
  • Passion & interest in the digital & technical marketing world and what it can offer our clients and their consumers  
  • Ability to proactively problem solve client issues 
  • Highly organized, with the ability to multi-task in a fast-paced environment
  • Meticulous attention to detail and accuracy
  • Self-starter, high energy, assertive, take charge personality
  • The passion and drive to stay current with social media trends and tools, including attending networking and educational events
  • Respectful, passionate & open-minded
  • Curious & knowledge-seeking
 
ABOUT:
DEFINITION 6 is a full-service agency that has delivered award-winning strategy, storytelling, and solutions for more than 20 years. Our clients don't hire us for "more of the same" - that's why we're laser-focused on building a culture of thinkers, creators and adapters. From our open-door policy to dog-friendly offices (and company-wide parties) workplace well-being isn't a throwaway phrase. It's how we do business.

TL;DR
We are always polished, always thinking, and always ready for a good time.
 
Plus:
 Flexible PTO
 Comprehensive benefits plans
 Endless growth & career opportunities

Definition 6

Address

Atlanta, GA
USA

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