Skip to Main Content
← Back to Jobs

Technical Analyst II

Defenders Indianapolis, IN
  • Expired: over a month ago. Applications are no longer accepted.
  • Technical Analyst II
    Job ID2019-3861CityHEADQUARTERSCategoryInformation Technology
  • Overview

    This position impletments and configures Off-the-shelf software for their domain area (CRM, Great Plains, I3, etc) and defines necessary custom integrations as needed.



    • Create business requirements documents, system configuration documents, detailed functional
      design documents, facilitate creation of test plans and test cases with QA Team, ensure user training
      documents and implementation documents are created with help from Project Managers and
      Business Analysts.
    • Work with internal customers to analyze and identify business process and system issues and
      enhancements for production environments.
    • Work with the business and development team to design and implement system modifications.
    • Work with business customers, developers, IT Infrastructure and Microsoft Support to research,
      document and resolve moderately complex system issues.
    • Run tests to ensure that systems meet specifications and train existing users on new applications.
    • Complete and/or facilitate the completion of all configuration tasks.
    • Complete all other duties as assigned.

    Education:  Bachelor’s degree or relevant technical experience 



    • Ability to work as a team 
    • Analytical skills to cull useful unformation from different sources
    • Creativitiy to develop new solutions to old problems
    • Strong written and verbal communication skills to present information in meetings and through reports
    • Minimum 1-2 years in hands-on technical role and or equivalent experience preferred
    • Experience Gathering business requirements, creating documentation and or working with business or customers highly desirable
    • Must complete and pass a pre-employment drug/background check.
    • If found to be qualified for the next step of our process, you may receive an email and/or text message from our DEFENDERS Talent Attraction team.

    If found to be qualified for the next step of our process, you may receive an email and/or text message from our DEFENDERS Talent Attraction team. 


    All qualified applicants to DEFENDERS will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, veteran's status, age, or disability. 

    Apply for this job onlineApply
    Email this job to a friendRefer
    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed
    Connect With Us!
    Not ready to apply? Connect with us for general consideration.


    Why Work Here?

    Amazing culture! Career development! Exciting Compensation!

    DEFENDERS is the Authorized Premier Provider for ADT home security systems. With 2,400 employees and over 130 branch locations throughout the United States. DEFENDERS is Ranked #17 in the world for our successful learning and development programs, we offer countless opportunities to develop your own skills and abilities and become a leader at work as well as in your personal life. DEFENDERS is leading the way in innovation and growth is our #1 priority. We invest in our employees and believe that with hard work and forward thinking you can accomplish great things at DEFENDERS.


    Indianapolis, IN