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Account Manager - Customer Relations

Deca Capital Ellicott City ,MD
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a highly motivated, self-driven Account Manager to maintain customer relationships and increase revenue for our clients in the Baltimore area.

Our ideal Associate is a goal-driven individual with outstanding sales, organization, and people skills. Excellent communication skills are a must-have for this role. An Account Manager must understand our customer needs and strives to meet and exceed them.

Principal Responsibilities:

Understand and execute all aspects of the sales process. This includes, but is not limited to:

  • Maintaining all existing customer accounts
  • Using proven methods to connect with new customers such as retail partners, trade-shows, events, presentations, etc.
  • Meeting with potential customers at venues to provide them with client information and customer support
  • Providing quotes, managing new customer sign-ups, and closing the sale
  • Use pre-determined monthly, quarterly, and yearly sales goals to maintain territory performance. The Account Manager should report to the management team with updates on the status of goals and expectations
  • Be willing to assist in establishing sales objectives for the assigned territory and ensure sales activities comply with established procedures, policies, and practices.
  • Provide feedback and recommendations to the management team on the industry, product, economic, and other territory changes that may impact the sales and overall business.
  • Respond to customer issues and inquiries in a timely manner, while ensuring that the customer is knowledgeable of the brand and product.
  • Collaborate with management, marketing, and other sales leaders to develop strategic product promotions.

Qualifications:

  • 2-3 years of customer service experience and/or sales experience
  • High school diploma required, bachelor’s degree preferred
  • Prior experience in sales is a plus
  • Ability to learn and maintain in-depth knowledge of the company's diverse business and product lines
  • Excellent oral and written presentation and communication skills to help promote new and existing products

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Company Description
Decca Capital sees boundless opportunities in helping corporations achieve great success. Our customer-oriented marketing solutions via business, retailers, and events provide authentic and meaningful customer interactions. Decca Capital ensures we provide the most value to not only our clients but also our employees. We believe in embracing the entrepreneurial spirit and challenging the status quo. We focus on not being the biggest, but undeniably being the best.

Deca Capital

Decca Capital sees boundless opportunities in helping corporations achieve great success. Our customer-oriented marketing solutions via business, retailers, and events provide authentic and meaningful customer interactions. Decca Capital ensures we provide the most value to not only our clients but also our employees. We believe in embracing the entrepreneurial spirit and challenging the status quo. We focus on not being the biggest, but undeniably being the best.

Address

Ellicott City, MD
21042 USA

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