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Call Center Representative (Healthcare)

Dean's Professional Services Dallas ,TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Healthcare Call Center Coordinators
(Physician Communication Coordinators)

Temporary position open now to work in a large call center for a major hospital system in the Dallas, TX! Paying up to $15 / hour! Bilingual Preferred

Temporary-to-Hire Contract (Indefinite) Position Details:

  • Full Time (40+ Hours per week)

  • Morning shift (6am 2:30pm) & Evening Shift Available (2pm - 11pm) 

Job Responsibilities:

  • Responsible for calls received at the switchboard. Utilizing reference materials to correctly route callers to appropriate person/department/patient room.

  • Responsible for paging throughout the facility, including mobile devices, manual paging, and paging through computer messaging system for physicians and staff.

  • Provides check outs, pager reassignments, and places long distance calls for physicians.

  • Provides after hours answering service for all clinics including documenting telephone encounters in EPIC, and paging appropriate "on calls".

  • Prescreens potential tissue donors for Transplant Services by entering in national database.

  • Provides campus information, including mailing addresses, directions, and visiting hours to callers.

  • Maintains appropriate logs and records in accordance with established policies.

  • Provides access to telephonic interpreter services for callers with limited English proficiency

  • Performs other duties as assigned.

Job Requirements:

  • High school graduation or GED

  • 1 year of Customer Service experience required, 1 year of clerical experience preferred

  • Minimum typing speed of 35 WPM

  • Bilingual candidates preferred

 

 

Company Description
Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 35,000 professionals across the nation. For more information visit www.dps-connect.com

Dean's Professional Services

Why Work Here?

2020 Elite Winner of Best and Brightest Companies to Work For in Houston

Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 35,000 professionals across the nation. For more information visit www.dps-connect.com

Address

Dallas, TX
USA

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