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Customer Service Representative - Bilingual English/Spanish - At Home

DeAnda Livermore ,CA
  • Posted: 7 days ago
  • $50,000 to $65,000 Yearly
  • Full-Time
  • Benefits: life_insurance, medical
Job Description

DIRECT HIRE POSITIONS -

CLICK HERE TO SCHEDULE https://calendly.com/deanda-careers/15min-webinar

Bilingual English/Spanish

Our local offices have entry level openings in customer sales & service to fill immediately. No experience is necessary as we provide simple but effective training. Possibility to work remotely.

Nuestras oficinas locales tienen aperturas de nivel de entrada en ventas de clientes y servicio para llenar inmediatamente. No se necesita experiencia, ya que proporcionamos una formación sencilla pero eficaz. Posibilidad de trabajar de forma remota.

Full time & Part time work, interview asap
Customer sales/service openings -- working with customers remotely or in person, explaining products, answering questions & helping them place orders; rewarding work. If you've never done anything like that before, that's OK, because we train. In fact, most people in our office started with no experience. :-)

Ventas al cliente/ofertas de servicio: trabajar con clientes de forma remota o en persona, explicar productos, responder preguntas y ayudarles a realizar pedidos; trabajo gratificante. Si nunca has hecho algo así antes, está bien, porque entrenamos. De hecho, la mayoría de las personas en nuestra oficina comenzó sin experiencia. :-)


Flexible schedules and paid weekly
We offer flexible schedules with part time and extra income opportunities. Great for people looking to make some extra income around their job, internships, classes, or vacations.

Ofrecemos horarios flexibles con oportunidades de tiempo parcial e ingresos adicionales. Ideal para personas que buscan obtener algunos ingresos adicionales en torno a su trabajo, pasantías, clases o vacaciones.

Looking to fill positions right away Must be at least 18 & over to apply.

Buscando llenar puestos de inmediato Debe ser por lo menos 18 y más para aplicar.

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JOB DESCRIPTION - DESCRIPCIÓN DEL TRABAJO


Customer Service & Benefit Representative Job Duties:
-Answering product and service questions; suggesting information about other products and services.
-Opens customer accounts by recording account information.
-Maintains customer records by updating account information.
-Recommends potential products or services to management by collecting customer
information and analyzing customer needs.
-Prepares product or service reports by collecting and analyzing customer information.
-Contributes to team effort by accomplishing related results as needed.
Customer Service & Benefit Representative Skills and Qualifications:
-Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills
-Listening, Phone Skills, Analyzing Information , Multi-tasking

 

Manager & Leadership Job Duties:
-Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, developing personal growth opportunities.
-Accomplishes staff results by communicating job expectations; planning, monitoring, coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
-Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course
of action; defining objectives; evaluating outcomes.
-Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
-Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
-Contributes to team effort by accomplishing related results as needed.
-Manager & Leadership Skills and Qualifications:-Performance Management, Project Management, Coaching, Supervision, Quality Management

Company Description
Our company has been in business for over 68 years. We are a 100% Union label company that works with over 30,000 different Unions and we have over 800,000 members and counting! Our company has more than $58.9 billion in force with an A+ Superior rating from AM Best for its financial strength. Union members apply for our benefits package because most members realize that most of their benefits through their union greatly reduce or eliminate them altogether once they retire or leave their jobs. We provide unions with permanent benefits that they can maintain throughout their lives. We work with unions through a local bargaining agreement that simplifies our work with available potential clients. Its purpose doesn't work! Voted Best Places to Work 2017, 2018 and 2019! Named the 24th Happiest Place to Work at Forbes magazine

DeAnda

Our company has been in business for over 68 years. We are a 100% Union label company that works with over 30,000 different Unions and we have over 800,000 members and counting! Our company has more than $58.9 billion in force with an A+ Superior rating from AM Best for its financial strength. Union members apply for our benefits package because most members realize that most of their benefits through their union greatly reduce or eliminate them altogether once they retire or leave their jobs. We provide unions with permanent benefits that they can maintain throughout their lives. We work with unions through a local bargaining agreement that simplifies our work with available potential clients. Its purpose doesn't work! Voted Best Places to Work 2017, 2018 and 2019! Named the 24th Happiest Place to Work at Forbes magazine

Address

2140 W GRANT LINE RD TRACY
Livermore, CA
USA

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