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Sales Coordinator

Daydream Apartments Los Angeles, CA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Company Overview

Daydream is a lifestyle brand that offers flexibility, connection and freedom to its residents, hosts and guests. The company transforms upscale multi-family properties into communities offering any length of stay from days to years. We provide hospitality-grade service, unique community experiences, and an innovative home sharing program that empowers our residents to be highly mobile. Daydream currently operates in Denver, Seattle, Los Angeles, Austin, and Denver and is quickly building a national platform in select gateway cities.

Position Overview

Sales Coordinators are the front lines in assuring our customers feel loved from first point of contact and through the entire lifecycle. This role reports to the Director of Corporate Sales and Acquisition. Sales Coordinators are empowered to guarantee a positive and fluid experience by working to save our customers' most valuable commodity, time. This especially skilled person is core to the overall financial health of each community by leasing available homes quickly to limit vacancy loss at the highest net rent. Sales Coordinators are also responsible for maintaining the Entrata systems, preparing lease documents and screening prospective residents to qualify them.

Representative Responsibilities:

  • First and foremost, duty will be upholding Daydream's core and truest value of excellence in customer service
  • Establish rapport with residents and guests so they always feel loved
  • Oversee and coordinate welcoming new residents
  • Advertise available homes and conduct property tours as part of marketing activities
  • Generating leases for new perspective residents
  • Generating lease renewals (i.e. just the reporting/admin piece of this function)
  • Work with the perspective/current resident to get all documentation needed for approval process
    • Employment verification
    • Financial documents
    • Rental insurance
    • Deposits
  • Record and update details of prospective residents, current residents, and guests in the property management software in a timely and detailed manner
  • Maintain clean and complete Entrata system
    • Make sure all tours get into Entrata
    • Schedule manual follow-ups
    • Assist with monthly reporting
  • Facilitate the move-in process
    • Schedule move-in times (i.e. onboard new residents, with Cobu, issue keys, etc)
    • Liaise with maintenance for walk-throughs
    • Reserve elevators
    • Issue parking space and all that goes along with this process
  • Assist in conducting market surveys and shop competitive communities

Preferred Education and Experience:

  • High School Diploma or equivalent required; some college preferred
  • Minimum of one-year of experience in a customer service-related industry and one-year of apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred
  • Must possess strong attention to detail and sales ability
  • Demonstrated ability to support and contribute to community team
  • Strong oral and written communication skills
  • Great time management skills
  • Strong decision-making and problem-solving skills
  • Computer literate with capability in email, MS Office and related communication tools
  • Must possess a positive attitude and the ability to smile under all circumstances
  • Willingness to participate in training in order to comply with new or existing laws
  • Ability to work a flexible schedule, including evenings and weekends
  • Must be neat, clean and professional at all times throughout the workday and/or whenever present at the community
  • Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem

Daydream's compensation package includes base salary, a performance bonus, health insurance and the opportunity to create the world's first branded homesharing platform. Additionally, there is potential to participate in a profit-sharing program for individuals who excel in their role and demonstrate an unwavering commitment to daydream's core values.

At Daydream we serve a diverse set of communities. We welcome and encourage applicants from all backgrounds to apply.

Job Posted by ApplicantPro

Daydream Apartments


Los Angeles, CA



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