Clinical Case Manager

Job Title:RRH Clinical Case Manager FLSA Status:Exempt Department:
ClinicalPrepared By:Reports To:Clinical DirectorReviewed By:Revised Date:
12/5/22 Reviewed Date:RRH CLINICAL CASE MANAGER SUMMARY:Provides case management, mental health assessments, treatment planning, individual psychotherapy for young adults in the Rapid Re-Housing program. RRH CLINICAL CASE MANAGER ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

Provide individual case management and counseling for clients based upon their ISP goals and objectives to promote life skill building activities to restore daily functioning, social skills, and housing stability.

Provide Mental Health Assessment and crisis intervention assessment/plan for RRH clients.

Develops and oversees implementation of the individualized services plans (ISP)/ treatment plans in conjunction with the client and service team.

Maintains communication, collaborates, and refers to Daybreak's providers such as: life skills building, mentoring and life enrichment individual/group activities, in addition to SECIP and Lindy's staff to ensure clients advance their ISP goals.

Engage, mentor, and meet with clients daily/weekly per minimum standard set forth by the agency's programs policies and procedures, consistent with client's needs and promoting trusting relationships, while providing services and case management.

Develop client's schedules to help them track activities and appointments, and accompanies youth to court dates, SSI hearings and advocates for the youth in other official appointments, when appropriate.

Maintains records on all clients in the manner prescribed by agency procedure and in accordance with the requirements of funders, monitors, and professional standards.

Maintains social work or counselor license and follows the standards set for by the Social Worker Board as well as attending conferences, workshops and training that meet CSWMFT Board CEU specifications.

Maintains client records and ensures that the Clinical work of the agency units meet the certification standards of the accreditation bodies of the agency.

Provides Community Psychiatric Supportive Treatment Services for youth as assigned including information, referral, outreach, advocacy, and linkage with educational, employment, financial, housing, counseling, medical and other social resources in the community.

Provides timely documentation of clinical services per mental health documentation standards for the client record and the billing specialist according to agency protocols. The agency protocol is 72 hours (working hours) between service provided and completion of clinical notes.

Meets productivity standard established by the agency and outlined in writing in supervision.

Notifies supervisor and/or Senior Management of potential or real emergencies including criminal activities, high-risk behavior, mental health and other health emergencies, or activities that impact safety, security, and the public.

ADDITIONAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Other duties and projects as assigned by the Clinical Director.GENERAL DAYBREAK DUTIES:

Assumes an advocacy and leadership role which exemplifies the belief in the potential of the client, where applicable.

Ensures all duties set by agency's guidelines and programs policies and procedures are completed on time and as assigned.

Meets weekly and/or as assigned with Supervisor.

Notifies supervisors of potential or real emergencies including criminal activities, high risk behavior, mental health emergencies, health emergencies or other activities that impact safety, security, and public relations, where applicable.

Models professional behavior and actively contributes in a positive manner and demonstrates constructive positive problem-solving strategies and openness to others' opinions.

Refrains from engaging in dual-relationships or any other ethical boundary with clients to ensure and protect client's rights and consults with supervisor when there might be a risk of these situations, where applicable.

Refrains from engaging in negative or counterproductive behaviors and attitudes and strives to keep the well-being of co-workers and clients at the forefront.

Demonstrates appreciation, understanding and trust in the work of his/her colleagues.

Attends training/agency meetings, as scheduled. Responsible for completing all required trainings needed to comply with Daybreak policy. Maintains appropriate in-service training hours by attending conferences, workshops and training that are relevant to the job description and assignment tasks.

Adheres to and upholds agency's Mission, Core Values, attendance policies and procedures and maintain and contribute to positive customer relations-both internally and externally (clients, staff, vendors, donors.)

Attends All-Staff meetings each year

Drives Daybreak vehicles, when necessary, where applicable.
SUPERVISORY RESPONSIBILITIES:This job has no supervisory responsibilities.QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Master's degree in Social Work or Counseling and state licensure. Two years' experience post Masters' working with transitional youth population. Four years' experience in case management with at-risk populations. Knowledgeable in community support services work.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS:Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS: COMPETENCIES-SKILLS AND ABILITIES:LSW/LPC
LISW/LPCC
Valid Ohio Driver's License
Safe driving record per Motor Vehicle Record check
Current automobile insurance coverage
Current CPR/FA Certification
Good verbal and written communication skills
Computer skills
Ability to communicate with peers, supervisor, administrative staff, and Board of Trustees effectively and professionally
OTHER QUALIFICATIONS:Time Management
Flexibility

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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