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Operations Support

Dawson Dublin ,OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Operations Support- Healthcare Industry

Dublin, Ohio

Long- Term Contract

$16.00 per hour, Monday-Friday 8:00am-5:00pm

 

What the position offers:

  • Medical, Dental, Vision, & Life Insurance (once hired perm!)
  • 401k, Generous PTO, Short- & Long-Term Disability Coverage (once hired perm!)
  • Tuition Reimbursement
  • Employee Wellness Program
  • Charity Fundraisers
  • Food Truck Fridays
  • Employee Appreciation Events
  • Free onsite parking

What you’ll be doing:

  • Customer on-boarding, answering incoming customer calls and completing data entry to meet annual goals set for department
  • Follow set procedures to improve the organization and efficiency of the department
  • Follow set work schedules, according to workloads
  • Provide input of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers
  • Support work procedures and processes of company and departmental standards, procedures, and strategic directives
  • Respond to Operations requests in a professional and timely manner escalating those beyond individual accountability
  • Support daily direction and communication of operational issues
  • Provide order entry issue / answers in a timely, efficient and knowledgeable manner
  • Support meeting Operations metrics, goals and team growth measurements
  • Consult with Accounts Receivable, Scheduling, Purchasing and Operations as needed to address customer inquiries or concerns
  • Other projects and duties as assigned and on an as needed based for business needs

Who we’re looking for:

  • 2-4 years of experience in customer service
  • Associate Degree or equivalent work experience
  • Experience working within a service-oriented company preferred
  • Proficient in the use of MS Outlook, Word and Excel, Order entry
  • Able to set a positive example for others
  • Ability to maintain high degree of motivation and providing highest levels of customer satisfaction
  • Ability to multi-task and maintain organization in a fast paced, changing environment
  • Strong interpersonal skills. Must be able to develop and maintain cooperative working relationships with customers and co-workers, and peers
  • Ability to accurately assess a situation and identify, resolve, and escalate if necessary, customer problems
  • Excellent communication skills, both written and verbal. Able to present information and solutions in a professional manner
  • CPR/First Aid Instructor certified preferred
  • EMT-Paramedic, first responder experience preferred

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Company Description
Why should I use a service like Dawson?
We have connections at the top companies in Central Ohio. We can introduce you to the right people, provide personal support on the application and interview process, and make the overall experience easier than searching on your own.

Why is this job posted by Dawson and not the company where I’ll work?
Top employers in Central Ohio come to Dawson to find the highest caliber of employees for their companies for a variety of reasons – maybe their HR department is short on resources, they don’t have an internal recruiter, or maybe they’re growing so quickly they don’t have time to conduct a search on their own.

About Dawson
Dawson is a family-owned staffing and recruiting agency, continuously operating in Columbus since 1946. Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative, information technology, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First. Learn more, or find your next job today at dawsoncareers.com.

Dawson

Why Work Here?

Wonderful, positive environment

Why should I use a service like Dawson? We have connections at the top companies in Central Ohio. We can introduce you to the right people, provide personal support on the application and interview process, and make the overall experience easier than searching on your own. Why is this job posted by Dawson and not the company where I’ll work? Top employers in Central Ohio come to Dawson to find the highest caliber of employees for their companies for a variety of reasons – maybe their HR department is short on resources, they don’t have an internal recruiter, or maybe they’re growing so quickly they don’t have time to conduct a search on their own. About Dawson Dawson is a family-owned staffing and recruiting agency, continuously operating in Columbus since 1946. Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative, information technology, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First. Learn more, or find your next job today at dawsoncareers.com.

Address

Dublin, OH
USA

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