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Membership Services Representative

Dawson Columbus, OH
  • Expired: over a month ago. Applications are no longer accepted.

Member Services Representative

Pay: $18/hour

Location: East Broad Street

Hours: 8:00am-4:30pm Monday-Friday

Job Description:

  • Position needed to maintain CMS (The Center for Medicare & Medicaid Services) compliance with federally monitored Medicare Advantage call center performance requirements.
  • Customer Service along with knowledge of governmental agencies and regulations, especially Medicare & the Centers for Medicare & Medicaid Services (CMS) desired
  • Knowledge of managed care benefit plans & products
  • Medical Terminology & medicals claims processing a plus
  • Consistently document and accurately code all inquiries within designated software to reflect the purpose of the consumer's inquiry and all actions taken to address and resolve their issue or need


  • High School diploma
  • 2-3 years experience



Why Work Here?

Wonderful, positive environment

Why should I use a service like Dawson? We have connections at the top companies in Central Ohio. We can introduce you to the right people, provide personal support on the application and interview process, and make the overall experience easier than searching on your own. Why is this job posted by Dawson and not the company where I’ll work? Top employers in Central Ohio come to Dawson to find the highest caliber of employees for their companies for a variety of reasons – maybe their HR department is short on resources, they don’t have an internal recruiter, or maybe they’re growing so quickly they don’t have time to conduct a search on their own. About Dawson Dawson is a family-owned staffing and recruiting agency, continuously operating in Columbus since 1946. Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative, information technology, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First. Learn more, or find your next job today at


Columbus, OH