Mechanical Sales Support Specialist

The Indigo Piping Systems division of Dateline Exports Inc. is an established, well-respected export company. We pride ourselves on providing excellent service, competitive pricing and an experienced staff with over 100 years of combined experience in material supply and logistical support specific to our region. We are a leader in supplying quality materials including: supply service for water, fire protection, and mechanical construction. We have experience and capabilities working worldwide but concentrate on the Pacific Islands. We also offer warehousing and a full logistics department that tracks and expedites every order. 

The Mechanical Sales Support Specialist represents the company to both customers and vendors. This position uses quality sales techniques and customer service skills to meet and exceed customers' expectations. Requirements include researching products, creating and providing quotations, attaining pricing and placing purchase orders with vendors and manufacturers, and coordinating orders with our logistics team to ensure accurate and timely delivery. 

Essential Duties & Responsibilities:

• Quoting Customers Includes:
  • Market Segment Concentration:
    • Mechanical & Fire Systems
    • Plumbing / Mechanical PVF & Accessories 
    • Refrigeration & HVAC PVF Accessories
    • Other products & Market Segments to be added with proficiency
  • Sourcing and researching products and vendors
  • Preparing price quotations for existing customers
• Ordering Items & Materials for Customers Includes:
  • Data Entry - Submitting purchase orders to vendors
  • Creating working relationships with key vendors
• Processing of Order Acknowledgements to customers
• Freight & Logistics Support Including:
  • Accurately budgeting freight for quotes/orders and documenting properly
  • Support logistics department in management of order shipments

Skills & Attributes:

• Organized, responsible, attentive to detail, patient, flexible, and open-minded
• Effective communication skills, both verbal and written to communicate with customers, vendors, and co-workers on a daily basis
• Must have good typing skills and working knowledge of Outlook, MS Word, Excel & Internet Navigation
• Able to multi-task and work under pressure
• Quick learner - one who picks up and retains new information and terms

Experience and Training:

• General knowledge of construction materials & transportation
• Experience in dales or transportation is a plus
• International sales/shipping experience is a plus