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Call Center Representative

Data Ticket, Inc. Santa Ana, CA
  • Posted: 8 days ago
  • $14 to $19 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Job Location: Irvine, CA

Data Ticket, Inc. is looking for a productive Call Center Representative. The ideal candidate should have prior Customer Service experience, enjoys working in a fast paced environment with a desire to get things done!

Job Requirements:

  • 2-3 years of Customer Service experience.
  • Able to handle heavy call volume.
  • Debt or collection call experience a plus.
  • Able to talk and type simultaneously. WPM 50+
  • Quick and efficient, organized and extremely detail-oriented.
  • Good communications skills and a positive attitude.
  • High School diploma or equivalent
  • Knowledge of Microsoft Office applications
  • Responds promptly to customer needs
  • Self-motivated
  • Able to handle production type tasks
  • Responds to requests for service and assistance
  • Meets commitments
  • Balances team and individual responsibilities
  • Able to read and interpret written information
  • Uses time efficiently
  • Punctuality and outstanding attendance is a must.

Expectations:

  • Demonstrates ability to accept a minimum of 100 calls daily with an average call duration of 4 minutes
  • In addition, the ideal candidate must display a level of professionalism at all times and must be able to work autonomously.
  • This position is Full Time - Monday to Friday, 8:00a.m. until 5:00p.m.

We offer competitive salary and benefits package. We are looking to hire immediately.

Data Ticket, Inc.

Why Work Here?

Data Ticket has been in business for 30 years. We are a California certified small business and proud to be a women-owned business.

Data Ticket is California certified small business that focuses all our energy on providing the software and services our clients require to manage effective and efficient data processing. Founded in 1989, we initially focused on delinquent parking citation collections; however, in the years since we have grown our Solution in the following areas: full-service parking citation processing and collections; full-service administrative citation processing and collections; electronic parking citation issuance; electronic administrative citation issuance; electronic moving violation software; permit issuance and management; tow management.

Address

Irvine, CA
Santa Ana, CA
USA

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