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Banking Customer Support Specialist

Data Center, Inc. Hutchinson, KS
  • Posted: over a month ago
  • Full-Time

Summary:

DCI, a provider of full-service bank technology and processing solutions to the financial industry, has two openings for a Customer Support Specialist in the banking industry. The Customer Support Specialist is responsible for providing accurate and timely support to DCI customers regarding their questions and concerns about various DCI software applications. The Customer Support Specialist can provide support in the application areas of deposits.

Position Requires:

· Two year’s work experience in a financial institution with knowledge in one or more of the following areas: bank operations, general ledger accounting, ATM/debit cards, and teller.

· Associates Degree or equivalent experience (Bachelor’s degree preferred).

· Must possess general knowledge of all areas of the banking industry, demand deposit accounting, and related financial data processing.

· Excellent verbal and listening skills, in person and over the telephone.

· Exceptional written communication skills on external and internal correspondence.

· Proficient in PC operations with advanced proficiency in Microsoft Office applications

· Possess sound analytical problem determination and resolution skills.

· Effective time management and organization skills.

· Ability to assist DCI customers with a friendly and professional attitude.

· Good interpersonal skills including the ability to be a successful team player.

· Extended periods of sitting and computer work.

· Extended periods using a telephone.

· Occasional periods of driving to bank sites.

Data Center, Inc.

Established in 1963, DCI is one of the most trusted, experienced and innovative developers of bank core processing technology today. Watch the DCI Difference Video on YouTube! The latest release of our award-winning iCore360® core processing and bank management solution leads the way in advanced Web-based core technology. With iCore360®, our full range of companion options, DCI covers all aspects of your banking operations for greater efficiency, profitability and customer satisfaction. But more than leading technology, DCI is truly unique as a company. DCI offers competitive salaries commensurate with experience as well as excellent benefits: * Health and Dental Insurance * Life Insurance and AD&D * Sick Leave, Short-Term and Long-Term Disability * 401(k), Roth 401(k) and Profit Sharing * Paid Vacation and Holidays * CASUAL ATTIRE ON MOST DAYS * Flexible Spending Accounts * Other Voluntary Benefits If you would like to know more about DCI, please visit our website at www.datacenterinc.com. You can also find us on LinkedIn and Facebook.

Address

20 W. 2nd St. / Hutchinson, KS 67501
Hutchinson, KS
USA

Website

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