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Northern VA Field Technicians

Daly Computers Chantilly, VA
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

The field technician work will be performed locally throughout the Northern VA area. Position is a full-time permanent job and is located in various educational and other professional customer environments. Typical work hours are Monday thru Friday, 7:30 am to 4:30 pm (however sometimes overtime and/or weekend hours are required when necessary). Must have reliable transportation.

The ideal candidate must demonstrate he/she is a self-starter and possess the ability to independently resolve problems; perform effectively in a fast paced environment; capacity to maintain high quality work, as well as the ability to multi-task. Additionally, he/she must have the ability and knowledge to maintain and repair of computer systems, and support of related peripherals and/or applications under leadership supervision.

All candidates must pass a comprehensive criminal background check, as well as drug screening/testing. A+. Lenovo and HP Repair Certification required within 90 days (Company paid).


Duties & Responsibilities:

  • Provide IT and end-user, operating system, and application support at customer sites.

  • Provide quality assurance on system configurations.
  • Perform on-site repairs of laptop and desktop computer systems.
  • Perform maintenance and basic upkeep of the equipment.
  • Keep abreast of new products through study of product manuals, manufacturer self-study courses and certification training.
  • Meticulous usage and maintenance of DALY’s service management system, as well as compliance with all DALY and customer processes and procedures.
  • Accurate and on time submittal of timesheets and expense reports.
  • Other duties as assigned.

Knowledge, Skills & Abilities:

  • Demonstrated proficiency in basic troubleshooting.

  • Working knowledge of Windows and/or Chrome based micro-computer systems, associated peripherals and common software packages.

  • Strong interpersonal skills.

Experience & Qualifications:

  • High School Diploma required.

  • Associate degree in electronics, IT, equivalent technical school computer support certificate, or CompTIA A+ certification desirable but not required.

  • 1-2 years’ experience on at least two micro-computers, printer, and software products currently supported by DALY, or obtained through vendor certification.

Daly Computers

Why Work Here?

Great team and stable company

DALY has been a trusted IT service provider to government and education customers for over 32 years. Our mission is to combine innovative technologies and services into solutions to help our customers succeed in their mission.

Address

Chantilly, VA
USA

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