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Customer Service Representative

Dahl Consulting
Sharonville, OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Do you have customer service skills? Are you looking for a career change? We have the role for you! Dahl Consulting is currently partnering with a leading distributor in electrical parts. We work one-on-one with great candidates to help connect them with employment opportunities. We are hiring a Customer Service Representative for a direct hire role! Interested? Scroll down to learn more.

Permanent Full Time Role

Customer Service Representative Job Description:

As the Customer Service Representative, you will process incoming orders into the ERP system. In addition, you will assist with customer requests for product quotations, product estimated time of arrival, helping with customer issues, performing any other assigned duties, and supporting the other internal Departments.

Customer Service Representative Main Responsibilities:

  • Process sales orders received via phone, email, and fax
  • Review sales orders and shipping information for accuracy
  • Communicate with customers to resolve customer issues and complaints
  • Answer incoming telephone calls in a courteous and professional manner
  • Act as contact for customers by being a point person and liaison to research and resolve issues
  • Create RMA's and credit memos from information received from customers, Customer Service, or other internal departments
  • Creating RFQ's
  • Preparing ETA's upon customer request
  • Print and mail invoices to select customers
  • Participate as needed with special projects
  • Additional duties as needed

Customer Service Representative Key Qualifications:

  • High School diploma or GED
  • 0-2+ years of administrative support or customer service experience
  • Accurate data entry skills
  • Proficiency with Microsoft Office suite (Outlook, Word, Excel)
  • Strong customer service focus with excellent communications skills; verbal, written and interpersonal
  • Comfortable and able to communicate regularly with other departments
  • Strong organizational skills and quick learner
  • Excellent attention to detail
  • Strong proficiency with PC, email, and general office software skills
  • Dependable, flexible, self-motivated

Take the first step on your new career path! To submit yourself for consideration this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225, or start an online chat with us.

Company Description
Our promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years.

Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.

Dahl Consulting

Why Work Here?
We place the right people in the right seats at the right time.

Our promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years. Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.

Address

Sharonville, OH
USA

Industry

Business

Website

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