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Bilingual Customer Service Representative

Dahl Consulting Minneapolis, MN
  • Expired: 13 days ago. Applications are no longer accepted.

Customer Care Engagement Representative | Temp-to-hire

Minneapolis | $16.90/hr to start

Dahl Consulting is partnering with a well-known Medical Device company centrally located in the Metro area for a Contract Engagement Representative Role!

This is amazing opportunity to learn and grow within a Global Company with ample upward opportunity!

Engagement Representatives are responsible for making high-volume outbound calls to both existing and potential End Users. You provide the End User with information regarding our products and our services, determine level of interest in sampling products, execute sample follow up and sell products. You also transfer interested End Users to dealers for purchase information or to Consumer Care Representatives for expert product advice and additional recommendations.


In addition to outbound dialing and selling, you will be responsible for data collection; ensuring required information is entered into a CRM system, and additional administrative duties as needed.


Most importantly, this position requires superior Customer Service skills over the phone, ability to consult and motivate End Users to try and buy products, the ability to learn quickly, multi task, and have excellent organizational abilities.

The job
• Responsible for a minimum of 80+ calls per day, dependent on type of calls assigned
• Call End Users to determine need and match with product
• Perform data entry, and transfer calls
• Support cross functional needs
• Email communication if requested
• Meet established objectives and metrics
• Other administrative tasks as defined
• Handle inbound calls if needed or assigned
• Demonstrate a superior attitude and represent the Brand

Qualifications
• Associates degree or experience to match, Bachelors degree preferred
• 1-3 years of phone based customer service/call center experience, outbound preferred
• Ability to problem solve and provide benefits of products
• Excellent interpersonal and verbal skills
• High level of enthusiasm drive and determination
• Excellent communication, investigation and listening skills
• Computer, CRM, and data entry experience
• Self motivated and able to remain focused independently
• Time management and ability to multitask a must
• Ability to work a flexible schedule from 7am-7pm Monday through Friday, based on business needs

Dahl Consulting

Why Work Here?

We place the right people in the right seats at the right time.

Job hunting is intimidating. Our mission is to use our expertise and employer connections to land job searchers the roles they seek quickly and painlessly. Utilizing the vast network of trusted client companies we’ve built over more than two decades, our recruiters work one-on-one with candidates to provide excellent personal service in pursuit of an employment offer. We hope you will turn to DAHL for your employment needs at every stage of your life and career. Our core business is sourcing, qualifying and matching skilled talent for the right roles. We have an excellent team of experienced and friendly recruiters who share the same passion for building long-term, sustainable relationships with our clients, consultants and candidates. We understand speed-to-market is critical within our industry, and can compete with the best of them... We know this because we are among the best of them! DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Our workforce solutions and programs ensure the companies we partner with have the right people, the right process, and the right relationships, all at the right cost. DAHL’s size and service offerings enable us the flexibility to provide simple and affordable solutions adaptable to any enterprise’s current program, as well as future growth. Visit www.dahlconsulting.com for more information.

Address

Minneapolis, MN
USA

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