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Collector

Dade County Federal Credit Union Miami ,FL
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

Collector (Kendall)

Location:

10900 North Kendall Drive
Miami, FL 33176

Summary:

Candidate's responsibility involves the collection of all delinquent accounts of consumer, mortgage, visa, and other actions to recover past due accounts. Candidate must review member's file for loan decision for collection purposes, conduct skip tracing, send out collection letters, make at least 50 collection calls on a daily basis, oversee the repossession process, assign vehicles for repossession, work with consumer credit counseling and with CUNA on claims.

Position may range from Collector I to Collector III, based on experience.

Duties & Responsibilities:

  • Review status of delinquent accounts (0 days and above) and initiate appropriate collection action by contacting each account according to due date.
  • Send legal, repossession, deficiency and demand letters.
  • Make at least 50 Collection calls a day.
  • Research member disputes.
  • Prepare files and assign vehicles for repossession.
  • Prepare files and assign accounts for legal action.
  • Work with consumer credit card counseling on member loans.
  • Conduct skip tracing.
  • Review credit reports to decide necessary course of action.
  • Review member’s file for loan decision for collection purposes.
  • Take in-house payments to the tellers for processing.
  • Work with members and prepare files for extension and loan workout.
  • Recommend appropriate loans for charge-off.
  • Work closely with the Visa, Bankruptcy and the Recovery areas of the Department.
  • Record all collection activity on member’s account.
  • Collect information for ACH, Periodic payments and Payroll Deduction.
  • All duties as assigned by the managers and/or V.P. of Collections.

Requirements:

  • High school diploma or equivalent required.
  • One to two years of related experience required.
  • Candidate must be proficient in Microsoft excel and word.
  • excellent organizational skills and interpersonal skills a must.
  • Bilingual: English/Spanish Highly Desirable.
Company Description
The DCFCU family offers opportunities for those seeking a rewarding, exciting and challenging career. As a member of the Dade County Federal Credit Union team, you enter a dynamic company culture focused on offering great benefits, advancement opportunities, and exceptional training. We have been serving the South Florida community since 1939, and besides being a financial institution, we are an organization that cares about its members, its employees and the community we serve.

Our goal is to attract and retain outstanding team members by ensuring that our total compensation package is fair and consistent and externally equitable with DCFCU's peers.
DCFCU offers a rich benefits package that includes:

Medical Insurance
Dental Insurance
Defined Benefits Plan
401(k) Plan with employer match
Tuition Reimbursement towards any Associate's, Bachelor's or Master's degree
Life Insurance
Short Term/Long Term Disability Insurance
Employee Assistance Program
Paid vacation and sick time

Dade County Federal Credit Union

The DCFCU family offers opportunities for those seeking a rewarding, exciting and challenging career. As a member of the Dade County Federal Credit Union team, you enter a dynamic company culture focused on offering great benefits, advancement opportunities, and exceptional training. We have been serving the South Florida community since 1939, and besides being a financial institution, we are an organization that cares about its members, its employees and the community we serve. Our goal is to attract and retain outstanding team members by ensuring that our total compensation package is fair and consistent and externally equitable with DCFCU's peers. DCFCU offers a rich benefits package that includes: Medical Insurance Dental Insurance Defined Benefits Plan 401(k) Plan with employer match Tuition Reimbursement towards any Associate's, Bachelor's or Master's degree Life Insurance Short Term/Long Term Disability Insurance Employee Assistance Program Paid vacation and sick time

Address

10900 North Kendall Drive
Miami, FL
USA

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