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Service Manager

DXP Enterprises Allentown, PA
  • Expired: over a month ago. Applications are no longer accepted.

Responsibilities of the Service Manager include but are not limited to:

  • Plans and directs the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs
  • Continually improves and develops standards for the Service Department
  • Administers safety, technical, and process training as required for department
  • Organizes shop to accomplish operational goals and advises VP Operations on staff requirements
  • Monitors Service Department to ensure efficient use of manpower and compliance with customers' requirements
  • Works with Sales Professionals to prepare technical proposals and support customer needs
  • Works with the Safety Coordinator to ensure that the service department operates according to Company Safety policies, both in the shop and in the field
  • Works closely with the Customer Service Manager to develop and accomplish long-range operating and service sales growth goals

Qualifications of the Service Manager include but are not limited to:

  • Extensive (7-10 years minimum) experience in pump and/or other rotating equipment
  • Employee management experience
  • Ability to motivate team and accomplish goals

  • Physical Demand: Must be able to lift up to 50lbs unassisted
  • Working Conditions: Shop Environment
  • Training/Certifications: NA
  • Shift Time/Overtime: Must be able to work overtime as necessary
  • Travel: Travel to client sites. Must have clear driving record according to company guidelines
  • Education: High School Diploma required

DXP Enterprises

Founded as Southern Engine and Pump Company in 1908, DXP was re-chartered in 1979 as Sepco Industries and renamed DXP Enterprises, Inc. in 1996. Over the years, we have strengthened our ability to support our customers by acquiring a diverse group of companies with a powerful corporate focus on product expertise, technical services and Industrial MRO supply chain management. Today, DXP is a publicly traded professional distribution management company that provides products and services to a variety of industries through its Innovative Pumping Solutions (IPS), Supply Chain Services and MROP Products and Services. DXP continues to stay on the leading edge of technology, training and products while attracting and retaining the best employees. Our corporate strategy is simply to be the best solution for the industrial customer.


1810 E Race St Allentown, PA 18109
Allentown, PA
18109 USA