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IT Support Specialist

DSN Group, Inc.
Hoffman Estates, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking an IT Support Specialist to join our team! You will resolve computer-related issues for your clients. 

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Identify and suggest hardware and software improvements
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
Company Description
We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.

DSN Group, Inc.

Address

2300 Barrington Road

Hoffman Estates, IL
USA

Industry

Technology