Customer Service Representative
- $21 Hourly
- Full-Time
We are an Electrical Interconnect Manufacturing Company seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product information and assisting with order processing.
Responsibilities:
- Handle customer inquiries and provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Work collaboratively with purchasing, sales and production departments.
- Assist customers with their orders, providing quotes etc.
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Problem-solving skills
- Experience with ERP/made2manage is a plus
- Bilingual English/spanish is a plus
Benefits:
Medical, Dental, Vision Insurance, 401K eligible after introductory period.
Paid Vacation, sick hours and Holiday pay eligible after introductory period.
Address
DSM&T Company Inc.
Fontana, CAIndustry
Business
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