Senior Account Manager

Senior Account Manager

Denver, CO/Remote

Nuclear Networking is an award-winning digital marketing agency hat was ranked top 5% in the nation on Inc 5000. Our team is composed of experienced professionals, who are some of the best in the industry. We work with a variety of clients across the United States in diverse industries. We are committed to customer satisfaction and have a passion for customer success. Our people are what makes us an exceptional agency to work with, but what sets us apart from our competition is the value we have for technology.

We have built a team of awesome people, with great attitudes, energy, and a relentless work ethic! We are excited to continue growing our team of high-talent, like-minded people! Do you want to join a fast-paced, entrepreneurial, and highly motivated team? If so, read on!

Benefits for the Senior Account Manager:

+ Medical Insurance

+ Dental Insurance

+ Vision Ins

+ 401 Matching

+ Paid Parental Leave

+ PTO and Paid Holidays

+ $85,000-$95,000 annual salary 

Qualifications for the Senior Account Manager:

+ 5+ years of experience in account management

+ Experience with paid social campaigns and SEO management.

+ Demonstrated experience and a passion for the social technology universe and search engine optimization. 

+ Industry specific knowledge across different verticals or lines of business preferred.

+ Data driven, living by the numbers.

+ Success in reviewing trends and proactively defining solutions.

Outcomes we Expect from our Senior Account Manager:

+ Daily, weekly, and monthly review of campaign performance. Being proactive in communicating performance success and declines, including providing plans of action for implementing performance improvement measures.

+ Find opportunities; working with internal and outsourced partners to craft and configure the appropriate solution, so that client expectations regarding platform use cases and functionality are fulfilled.

+ Identify, comprehend, and clearly articulate customers' requirements to work with teams to generate an end-to-end solution in response to campaign performance.

+ Analyze and elevate customer’s consumption of contract, adoption of the product and generation of upsell or cross-sell.

+ Act as day-to-day single point of contact to review and maintain account performance metrics, updates, progress and future planning. 

+ Assist teams in managing social media advertising campaigns across the social channels for world’s leading brands mapped to their business needs.

+ Work with internal teams to improve the paid service and/or optimization and its alignment with the client's core business.

+ Provide ongoing training support and ad hoc training sessions to always keep customers educated and informed.

+ Manage Jr Account Managers and grow their skillset to become Sr Account Managers

Competencies needed from the Senior Account Manager:

+ Deliver Value: Be able to deliver on, and communicate the value associated with the customer’s investment in advertising within the platform to guarantee retention & customer growth.

+ Drive Adoption: Drive adoption and usage of new products and features across multiple business units, teams, and markets within a single customer.

+ Establish Relationships: Establish and champion relationships built on trust with every new customer, outsourced partners and internal stakeholders. 

+ Strategic Advertising Partner: Become your customer’s day-to-day strategic advisor who understands their business challenges, monitors their platform performance and can communicate needs with SEO, Paid and other teams to increase performance measures. 

+ Proactive Data Driven Outreach: Living by the numbers and proactively reaching out to internal and outsourced partners to modify campaigns and setting the customers expectations

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