SMERFE /Association Group Sales Manager

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in their market segments. This position is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

Education & Experience:

• At least 4 years of progressive hotel sales experience or a 4 year college degree and at least 2 year of related experience or a 2 year college degree and 3 or more years of related experience.
• Must have a valid driver's license in the applicable state and maintain an automobile for local and state/regional sales calls.
• Must be skilled in Microsoft Word, Excel and PowerPoint to maintain company approved spreadsheets and word processing requirements.

Assigned Market Segments:

• SMERF / Tour & Travel
• Shared territory for Corporate Market
• Other accounts as assigned by the Director of Sales and Marketing

Fundamental Requirements:

• Attend DoubleTree by Hilton Daily Business Review (DBR) meetings.
• OnQ PMS training and usage.
• Hilton University Sales Management training.
• Use property's computerized sales management system (Delphi) to manage the hotel's accounts, including (but not limited to) generating reports, entering business, blocking space and building accounts.
• Use of Knowland Reader board reporting system.
• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services, Reservations and Rooms Operations.
• Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.
• Operate within established sales expense budget for various activities.
• Participate in required Evening M.O.D., Morning Lobby Ambassador and Saturday office coverage as scheduled by management.
• Prospecting of new business and follow up on assigned leads.
• Maintain and participate in an active sales solicitation program providing timely reporting on activities.
• Monitor production of all top transient accounts and evaluate trends within your market.
• Regularly contact existing accounts based, with correct activity and follow up notes, tracing accounts for future activity requirements.
• Meet or exceed Sales Revenue and Solicitation goals as assigned by the Director of Sales and Marketing.
• Frequent client entertainment, lunches, tours and site inspections.
• Assist in implementing special promotions relating to direct sales segments, i.e. Sales parties, sales blitzes, etc.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all DoubleTree by Hilton sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR) with RevPar increases.
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Abide by Prime Selling Time (PST) hours as defined by the DOSM.
• Develop networking opportunities through active participation in community and professional associations, activities and events.
• Assertive, innovative personality with a high level of initiative to solicit new business and assure that the client's needs can be met by the particular facility.
• Excellent communication skills both written and verbal enabling one to communicate with other hotel associates, guests, and business clients.

We provide competitive wages and a comprehensive benefit package including:

Health, Dental and Vision Insurance 401K

Short Term and Long Term Disability

Paid Vacation / Holiday Pay / Funeral Leave

Company paid Basic Life Insurance

Participation in the Hilton Team Member Travel Program

We are a Drug Free Workplace. EOE M/F/V/D