Account Coordinator

RESPONSIBILITIES:

Day-to-Day Duties

• Support AEs and SAEs with their respective day-to-day duties as needed

• Executes standardized work

• Assist and/or develop/initiate Creative Production Requests

• Assist with proofreading digital media, scripts, ad layouts, legal disclaimers

• Set up meetings as directed by AEs or SAEs

• Confirm meeting attendance

• Schedule conference calls, etc., as needed

• Participate in Client Status Meeting conference calls

• Ensure that all Company policies and procedures are followed; both DOM and client

• Maintain relationships with production and creative staff

• Develop meeting content and help write presentations, working with AEs, SAEs, SEM as necessary

• Understand the Client’s business via Client visits with the AE(s) and provide written Dealer Contact Reports within 48 hours of the visit

• Thoroughly understand the production process

• Develop and maintain production timeline for each creative production job. Alert AEs and SAEs if timeline is not adhered to.

• Basic understanding of back-end tools

• Thoroughly understand legal/disclaimers and adhere to them with all work

• Thoroughly understand co-op and compliance and adhere to them with all work

• Basic understanding of social media and creation of social calendars

• Other duties as assigned

Interactive Campaign Development – Media & Creative

• Assist in preparation and delivery of digital presentations to the Client

• Provide guidance to SEM and Creative Teams during plan development

• Work with SEM and/or Creative Teams in the development of timelines, creative materials and digital assets required for campaign implementation

• Monitor production timetables and ensure each milestone is met and addressed, keeping Client(s) and Account Teams apprised of process and timeline ramifications

• Ensure all creative needs have passed through proper approval and legal channels prior to implementation

General Client/Account Support

• Secure the necessary Client approvals/direction prior to implementing campaigns or taking action

• Monitor and report competitive actions and/or initiatives

• Participate in status calls/meetings

SKILLS AND REQUIRED COMPETENCIES:

• Bachelor's degree in Advertising, Marketing, Communications, or equivalent relevant experience required

• 1+ years of digital experience required

• Traditional and automotive experience is a plus

• Client focused with a strong sense of detail and urgency

• Intermediate skills utilizing Microsoft Office products, Google Drive, and other third-party software packages

• Proven communication proficiency, both verbally and written, with people at all levels of an organization

• Business Acumen

• Prior sales experience preferred, but not required

• Results Driven

• Professional