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Customer Service Representative

DMF Lighting
Carson, CA
  • Expired: February 26, 2021. Applications are no longer accepted.

Job DescriptionWe are searching for a motivated individual looking to start a technical sales career as a Customer Service Representative. The person will responsible for outbound calling to new and existing customers, generating leads, advancing the sales process and achieving/assisting in the achievement of opportunity-based sales quotas. The Customer Service Representative will conduct research to identify leads and reach business targets through telephone, email and webinar outreach.

The ideal candidate will have an enthusiastic personality and a drive to succeed. Success in this role is seen as a steppingstone into one of our outside technical sales rolesJob Requirements - Cold-call prospects that are generated by external lead sources.- Develop sales opportunities by researching and identifying potential accounts.- Identify decision makers within targeted leads to begin sales process.- Create and deliver qualified opportunities to other team members- Ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.- Set up and deliver sales presentations, product/service demonstrations, and other sales actions- Where necessary, support marketing efforts such as trade shows, exhibits, and other events.- Handle inbound, unsolicited prospect calls and web generated leads and convert into sales.- Prepare customer presentations- Assist in on-site customer visits and trainings as required- Find and analyze open projects and work to get DMF product specified on the construction documents- Conduct market research to identify new customers or revenue streams- Other tasks as necessarySkills- Familiarity with lighting, lighting products desirable- Construction industry experience a plus- Outstanding communication skills. Must be able to interact and communicate with our customers, outside sales team and other departments within the company verbally and in writing- Outgoing and dynamic personality- Driven to overcome obstacles and succeed in a fast-paced environment.- Strong problem identification and objections resolution skills- Able to effectively use Microsoft Office applications such as Word, Outlook, Excel and PowerPoint.- Motivated self-starter who can handle multiple tasks simultaneously and prioritize tasks accordingly.- Technical aptitude that allows for the understanding and addressing of electrical and construction related field issues.Company DescriptionOur in-house R&D lab is filled with brilliant engineers always at work improving our products and inventing new ones.

They understand that light is more than illumination; it is what makes a space beautiful useful and ultimately livable. DMF engineers create products that deliver exceptional performance and aesthetics while also saving you time and money year after year. That same ethos animates every part of our company from our tireless customer service to our fast, intelligent distribution.

Founded 30 years ago in Southern California, today DMF is a major lighting manufacturer dedicated to pushing the limits of LED lighting technology. DMF offers an excellent compensation package including a flexible schedule, paid vacation, healthcare, 401k, all within an energizing environment and family-like culture.

DMF Lighting


Carson, CA
90749 USA



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