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Customer Service Representative/ Remote Work/ Virtual Interview

DM Consulting Services LLC Seattle ,WA
  • Expired: 26 days ago. Applications are no longer accepted.
Job Description

Our growing office for union benefits is looking to add multiple customer service positions to our new office location as well as remote positions. The Customer Service Representatives are responsible for matching client needs to products and services. Daily tasks include taking inbound calls and making outbound calls, scheduling new appointments with members, client policy reviews, enrolling new clients, data entry, and servicing requested benefits to the clientele. This is a full time position with great weekly hours and the ability to work from home! We foster an environment of teamwork, ownership and involvement to support a healthy and positive workforce. We're only looking for the best candidates with a great attitude, who are passionate about making an impact while making an income. Our Company offers an amazing career opportunity

We are seeking an energetic, highly motivated professional with a proven track record in communication and problem solving to join The Altig Agency located in the Tukwila,WA area.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
Our company has been in business for over 68+ years. We are a 100% Union label company that works with over 30,000 different Unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our permanent benefits package because the majority of their benefits through their employers are greatly reduce or completely eliminate once they retire or leave their jobs. These benefit packages are permanent and portable throughout their lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Its not work its purpose! Voted Best Places to work 2016, 2017 and 2018! Named The 24th Happiest Places to Work Forbes Magazine in 2018

DM Consulting Services LLC

Why Work Here?

Great company culture

Our company has been in business for over 68+ years. We are a 100% Union label company that works with over 30,000 different Unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our permanent benefits package because the majority of their benefits through their employers are greatly reduce or completely eliminate once they retire or leave their jobs. These benefit packages are permanent and portable throughout their lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Its not work its purpose! Voted Best Places to work 2016, 2017 and 2018! Named The 24th Happiest Places to Work Forbes Magazine in 2018

Address

Seattle
Seattle, WA
USA