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Background Specialist

DISA Global Solutions
Houston, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Title: Background Specialist (Remote Work Opportunity)
Classification: Hourly 

Position Summary: Responsible for making Previous Employer Inquiries (PEI) as a Background Specialist.  Conducts daily Background Screening Verifications in accordance with the Fair Credit Reporting Act (FCRA), state and federal laws, as well as DISA guidelines.  

Essential functions: 
• Managing the workflow and processing PEI files ensuring attention to detail and accuracy.
• Communicate and contact clients as a customer service representative on the phone or through the chat operator console.
• Represent the company, its employees and the work environment with a positive attitude and demeanor. 
• Retrieve executed release documents electronically via PDF file from the background queue.
• Audit the PDF file for missing or incomplete information. If file is found to be incomplete, make appropriate notations in the PEI FileMaker database.
• Extract previous DECS investigation history from archival driver-history files.  
• Open an investigation by creating a new record of the driver’s previous employment in FileMaker.
• Create Safety Performance History Records Request (SPHRR) form via PDF and send to previous employers.
• Receive executed SPHRR from previous employers, audit the information and input SPHRR data into PEI FileMaker database.
• Close out the file by inputting the cover page and SPHRR into the driver’s file. 
• Staying current on all company policies, FMCSA Regulations, Federal and State regulations, and departmental procedures.
• Participate in cross-training programs to enhance versatility and ensure development of career path. 
• Perform other job-related duties as assigned.

Other functions: Ability to work occasional overtime, when needed.

Physical Requirements:
• Ability to use hands and eyes repetitiously while using a computer monitor and keyboard
• Sitting for more than 6 hours per day
• Standing and walking for less than 1 hour per day
• Limited stooping, bending, and twisting
• Lifts light weigh objects

Required Qualifications: 
 • High school diploma, GED or equivalent
• Current FCRA Certification (or the ability to obtain after hire)
• Ability to effectively interact and communicate with coworkers, clients, and vendors
• Strong computer skills to complete data entry work and data management
• Solid working knowledge of Adobe Acrobat Writer, Microsoft Office, and other common software. 
• Ability to think in a clear, logical, and organized manner while multi-tasking
• Strong deductive reasoning and problem-solving ability
• Ability to work with minimal supervision after trained

Preferred Qualifications: 
• Experience in the transportation industry 
• Some college education helpful

Work Hours: Shifts Vary:
6:00 am - 3:00 pm
7:00 am - 4:00 pm
8:00 am - 5:00 pm 


Company Description
Company Information:
DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 800 employees. DISA has specialized in promoting workplace health and safety for over 32 years and has a strong market presence in the energy and transportation sector. We are IT innovators and developed one of the most advanced platforms to support our clients’ access to data. DISA is highly committed to quality and service excellence.

DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.

DISA Global Solutions

Why Work Here?
We have a collaborative and team-oriented culture with numerous opportunities of career advancement and growth.

Company Information: DISA Global Solutions is an industry-leading safety and compliance solutions provider. These include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and more. DISA has been servicing customers across the U.S. and Canada since 1986 and employs more than 800 team members across 30 locations. Our entire team is committed to high quality and customer service excellence. When you join the DISA family, you join an industry leader that more than 27% of fortune 500 companies use. With a rich history of IT innovation, DISA has developed some of the most advanced platforms in our industry. These platforms support more than 40,000 customers and complete more than 6 million orders each year. DISA offers a collaborative and team-oriented culture with monthly appreciation events, as well as competitive pay, a robust benefits package, and an exciting place to work. Our internal learning and development team also provides the resources for employees to engage in continuing education and training, paving the way for numerous opportunities for career advancement.


10900 Corporate Centre Drive Houston

Houston, TX


View all jobs at DISA Global Solutions