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Warehouse Operations Manager - 3rd shift

DHL eCommerce
Raleigh, NC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

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JOB BRIEF: The Operations Manager is responsible for the management of the major functions of the distribution center during Operation Manager's shift; supporting the ongoing development and implementation of the DHL eCommerce business plan.

SUMMARY:

The Operations Manager is responsible for the management of the major functions of the distribution center during Operation Manager's shift; supporting the ongoing development and implementation of the DHL eCommerce business plan through timely and accurate mailings while maintaining a cost effective operation.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Manage production, quality process and transportation in accordance with DHL’s policies and procedures to obtain optimal profitability.
  • Manage and coach Operations Supervisors and hourly employees.
  • Conduct and ensure employee performance evaluations are completed in a timely and effective manner.
  • Ensure a high level of staff morale and high retention rate.
  • Communicate through implementation of a communication plan to include regular formal and informal meetings
  • Establish weekly operations plans to ensure all customer volume is processed in a timely manner.
  • Recommend measures to improve production methods, working conditions, and increased efficiencies.
  • Understand and facilitate local transportation operations.
  • Support and coordinate region transportation operations.
  • Coordinate and ensure all safety and regulatory compliance needs are met for internal and external powered equipment.
  • Work with Human Resources function to include time & attendance, headcount, staffing, evaluations and employee relations.
  • Manage DCs quality functions: monitor internal/external quality controls; track service commitment levels and effectiveness, develop new quality initiatives; implement best practices.
  • Monitor and ensure that all facility equipment is working correctly and meeting production standards.
  • Act as liaison between the facility and the on-site USPS.
  • Keep updated on all USPS/regulatory changes.
  • Oversee safety activities including compliance with DHL’s safety policy, employee training, reporting, and maintaining OSHA logs.

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree in Management, related field preferred or related work experience.
  • 5 years of experience in a supervisory/management role required.
  • Experience with MS Office, excellent Excel skills.
  • Lean Experience preferred

REQUIREMENTS/SKILLS

  • Ability to work all shifts including midnight shift
  • Excellent verbal and written communication skills.
  • Strong leadership and analytical skills.
  • Must be able to overcome obstacles with cooperation among team members, build consensus and foster harmonious relations.

PHYSICAL DEMANDS

  • Able to work a range of shifts based on operational needs, after-hour, weekends and holidays.
  • Requires moderate physical activity; ability to stand and/or walk for an extended period of time and occasionally lift up to 50 lbs.
  • Works in a warehouse environment where frequently this position will be exposed to cold, hot and changing temperatures; will constantly experience noise at medium level not damaging or loud enough to require protective equipment; will frequently be exposed to dust, dirt and changes in lighting.
  • Temperature in the distribution center can vary greatly from warm to cool.

Equal Opportunity Employer - Veterans/Disability

Company Description
Vision:To become the leading logistics provider in online retailing.

DHL eCommerce is on its way to becoming the preferred partner for shipping solutions nationwide and worldwide. With our innovative shipping solutions, supported by state-of-the-art operations systems, we are redefining residential delivery for both your business and your customers. We provide a full range of domestic and international services for the secure and reliable distribution of mail and parcels. Plus, we offer an expanding range of value-added services.

Domestic Presence: DHL eCommerce offers U.S. businesses the widest range of domestic mail and parcel services through the power of the DHL eCommerces worldwide network. With our strategically located Distribution Centers, we can pick-up, sort and process your shipments and move them efficiently into the mailstream. As a USPS Workshare partner, we are able to offer the final mile delivery to over 152 million addresses.

Global Presence: With direct connections to over 220 countries and territories and 41 processing centers on four continents, we have the worlds largest network for international shipping services today. We provide our cross-border services to top Fortune 500 companies for parcels, business mail, direct mail and publications.

Industries Served: DHL eCommerce handles a wide variety of shipments daily from apparel and electronics to books to DVDs, vitamins, replacement parts and catalogs. Some of the industries we serve are e-commerce, multi-channel retailers, direct marketing, financial, mail and print fulfillment, healthcare, pharmaceutical and nutraceutical, government and manufacturing.

DHL eCommerce

Why Work Here?
Awesome team, great compensation and benefits and an opportunity to grow your career within this global logistics company

Vision:To become the leading logistics provider in online retailing. DHL eCommerce is on its way to becoming the preferred partner for shipping solutions nationwide and worldwide. With our innovative shipping solutions, supported by state-of-the-art operations systems, we are redefining residential delivery for both your business and your customers. We provide a full range of domestic and international services for the secure and reliable distribution of mail and parcels. Plus, we offer an expanding range of value-added services. Domestic Presence: DHL eCommerce offers U.S. businesses the widest range of domestic mail and parcel services through the power of the DHL eCommerces worldwide network. With our strategically located Distribution Centers, we can pick-up, sort and process your shipments and move them efficiently into the mailstream. As a USPS Workshare partner, we are able to offer the final mile delivery to over 152 million addresses. Global Presence: With direct connections to over 220 countries and territories and 41 processing centers on four continents, we have the worlds largest network for international shipping services today. We provide our cross-border services to top Fortune 500 companies for parcels, business mail, direct mail and publications. Industries Served: DHL eCommerce handles a wide variety of shipments daily from apparel and electronics to books to DVDs, vitamins, replacement parts and catalogs. Some of the industries we serve are e-commerce, multi-channel retailers, direct marketing, financial, mail and print fulfillment, healthcare, pharmaceutical and nutraceutical, government and manufacturing.

Address

3401 Gresham Lake Road Suite 100 Raleigh

Raleigh, NC
USA

Industry

Transportation and Storage

Website

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