Assistant Manager

We are a local, New Mexico company that expands across:

SIX GENERATIONS | THREE CONTINENTS | ONE PASSION -

We are seeking a passionate, dynamic, and experienced individual to assist in the leadership and daily operations of DH Lescombes Winery & Bistro located in Albuquerque, NM. Mentoring, coaching, and supporting the staff to provide the best and most memorable experiences to our guests. This position will build a strong business by innately delivering beyond-expectation guest service, bringing or fostering relationships in the community, passionately articulating the winery story, and creating positive energy in our retail experience. This candidate is well-spoken, polished, and demonstrates warmth and grace with partners, staff, and visitors. He/she is hard-working and a self-starter, desiring a more entrepreneurial environment where he/she takes ownership of the operation to build the business and deliver results, within the overall mission, values, and structure of our company.

The ideal candidate is accomplished at wine service and highly knowledgeable of the wine landscape. Experience managing and executing service in a restaurant, retail situation, or tasting room is a must. The primary mission is to execute a great, sit-down tasting experience, converting visitors to fans.

This candidate will be extremely flexible and enjoy a "high-change" environment where priorities shift from day to day. Candidates, who connect through positive and respectful interaction, inspire greater success, and create extraordinary experiences, solutions, and ideas will be at the top of our list.

Learn more about DH Lescombes Winery & Bistro here: https://lescombeswinery.com/locations/albuquerque/

Assistant Managers are responsible for the daily operation and maintenance of the individual. Responsible for guest satisfaction, cleanliness, food quality, and employee relations.

Essential Duties and Responsibilities:

• Maintain overall operations of the Bistro/Wine Bar
• Responsible for achieving shift labor budgets
• Ensure consistent delivery of the guest experience.
• Identify and delegate responsibilities to the staff to ensure objectives are met and excellent service is consistently provided.
• Institute and follow cash handling policies and procedures.
• Remain accountable for all profit and loss figures
• Ensure all team members comply with health regulations and maintain their ServSafe certifications.
• Manager operates with passion, integrity, and knowledge while promoting the culture and values of the Company.
• Assist in conducting staff and daily pre-shift meetings.
• Focus on building top quality assurance and customer service standards.
• Perform related duties as assigned by the General Manager
• Maintain compliance with all company policies and procedures

• Minimum of two years of restaurant management experience required.
• Valid NM Alcohol Certification
• Understanding of all full-service restaurant operations.
• Wine knowledge highly preferred
• Skills in P&L reports and budgets
• Ability to lead a team
• Ability to coach, train and motivate employees
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Must be able to lift and carry up to 50 lbs
• Must be able to talk, listen and speak clearly on the telephone