Administrative Assistant

The ideal candidate will provide top-level administrative assistance.

They should be well-organized and be comfortable responding to phone calls and emails.

Responsibilities

• Provides administrative and database support to ensure efficient operation DEX
• Responds to customer’s inquiries and acts as a liaison between DEX and customers
• Initiates and answers calls, emails, and video calls with customers and works with internal DEX team to provide updates.
• Exhibits polite and professional communication via phone, e-mail, and mail..
• Prepare reports for management and customers on order status and process flow queues
• Contributes to team effort by accomplishing related results as needed.
• Maintain a clean and safe work area.
• Report any accidents or injuries to supervisor immediately.
• Report any accidents or injuries immediately at time of occurrence to an HR representative.
• Performs other related duties as assigned or requested.
• Data Exchange reserves the right to change or revise job duties as the need arises.
• Will adhere to DEX’s quality system policies, applicable standards, and quality manual as dictated.

Qualifications

• Bachelor's degree
• Proficient in Microsoft Office suite
• At least 2 years of experience as an administrative assistant. Customer service

experience a plus

• High energy, focused, self starter who can take the initiative and follow up, even when not asked.
• Experience in managing multiple priorities, administrative coordination, and logistics
• Well-organized, detail-oriented, ability to multi-task with great follow-up skills
• Strong written and verbal communication skills