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Corporate Concierge / HR Assistant

Demdaco
Leawood, KS
  • Expired: February 14, 2022. Applications are no longer accepted.

Job Description

DEMDACO is a gift and home decor company based in Leawood, KS. We strive to 'lift the spirit' with our customers, consumers and colleagues by partnering with artists representing a wide range of styles and mediums and whose work is consistent with our values - 'pursuing business the way it ought to be.' Products are curated through this filter then carefully reproduced by skilled craftspeople around the world. Under the DEMDACO brand, our product categories include Gifts, Home Decor, Entertaining, Fashion, Baby and Willow Tree. For more than 20 years, DEMDACO has strived to 'Lift the Spirit' in times of celebration, when comfort is needed, or just to put a smile on someone's face.

We believe that business in not merely a financial endeavor, but first-and-foremost, a human endeavor. This philosophy guides our business decisions and informs how the company interacts with colleagues and customers and it leads our efforts in creating a dynamic workplace. https://www.demdaco.com

In order to be considered a candidate for this position, you must submit your resume/application and complete the Culture Index Survey below:

https://www.cultureindex.com/c/9671A7

The Corporate Concierge/HR Assistant is a highly visible position and will be responsible for creating memorable first impressions and "lifting the spirit" to all who visit us at DEMDACO; including visitors and colleagues. This position helps create the culture and is the "face" and "voice" of DEMDACO. This position requires an outgoing, personable individual who enjoys interacting and connecting with people on a day-to-day basis. This position requires customer service skills and an elevated level of professionalism.  This position is responsible for providing administrative support and clerical duties in the HR department and will assist other departments with projects, as necessary.      

Essential Duties and Responsibilities include the following: (additional duties may be assigned)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Professionally answers incoming telephone calls on a multi-line telephone system, determines purpose of callers and forwards calls to appropriate colleague or department with an important level of customer service.
  • Ability to answer and show initiative when addressing questions about the organization and provide callers with address, directions and other information based upon the caller's needs.
  • Warmly and professionally welcomes on-site visitors, makes them feel welcome and determines nature of business and announces visitors to appropriate colleagues.
  • Sorts incoming and inter-office mail for delivery to appropriate colleagues.
  • Tracking the renewal of company sponsored memberships and employee participation in company sponsored programs.
  • Assist in coordinating company sponsored events, including but not limited to Executive meetings, Lunch and Learns, Annual Gatherings etc.
  • Create and distribute Anniversary and Birthday Cards
  • Assist with recruiting efforts, posting positions, scheduling interviews, corresponding with candidates, EEO-1 reports. Tracking open positions and applicants.
  • Coordinating travel, including hotels, airfare, ground transportation, for any out-of-town candidates. This includes coordinating complex interview schedules and providing detailed itinerary
  • Managing expenses for HR as needed, preparing monthly HR expense reports, and helping with the annual HR budget preparation.
  • Maintain and publish monthly organizational charts, phone lists, floor plans, texting system
  • Create Welcome gifts and onboarding notebooks for new colleagues. Assist in scheduling new hire onboarding processes.
  • Providing hospitality for meetings - including ordering meals and anticipating needs for meetings
  • Find & attend local jobs fairs, in person and or virtually.
  • Other clerical and support duties as assigned

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent.

Attention to Detail - Taking responsibility for a thorough and detailed method of working.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity; upholds organizational values

Initiative - Undertakes self-development activities; seeks increased responsibilities; asks for and offers help when needed.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Professionalism - Reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

 

Experience and Skills

Qualifications: 

  • Must be able to manage all information appropriately - including sensitive and confidential information
  • Excellent customer service skills and people oriented
  • Must have the ability to multitask and work independently without a lot of direction
  • Able to work as a team member and willing to learn new things
  • Excellent attention to detail
  • Willing to be flexible and do whatever it takes to get the job done. Be proactive and take initiative.

Education/Experience:

  • Minimum high school diploma or GED; Associates degree preferred
  • One - three years of administrative/clerical/receptionist experience.
  • Previous HR experience is a plus.
  • Proficient in Microsoft Office Suite including Outlook, Word, and Excel. Knowledge of Microsoft Visio, Concur and Adobe Acrobat DC a plus.

Language Ability:

Ability to speak effectively one-on-one with customers and employees on phone or in person. Ability to craft professional, courteous email correspondence.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written or oral.  Ability to assess customer's needs and provide an elevated level of customer service while assisting the customer.

Computer Skills:

To perform this job successfully, an individual should have knowledge of multi-line phone systems. Must be proficient at Microsoft office programs, including Excel.   Interaction client phone system experience preferred.

Time Management:

Ability to prioritize and manage time to complete projects by stated deadlines.

Customer Service:

Knowledge and implementation of outstanding customer service principles and practices.

Supervisory Responsibilities: 

None

Work Environment: 

The noise level in the work environment is typically low to moderate.

Physical Demands: 

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to manage or feel; reach with hands and arms and talk and hear.  The employee is occasionally required to stand; walk and stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.

 

 

Job Benefits
  • Medical, Dental and Vision Plan
  • 401(k) with company match
  • Time off includes PTO and 5 "Lift the Spirit" Days designed to assist with volunteer efforts and helping others
  • Annual Community Giving Day
  • Complimentary on-site fitness center
  • Generous product discounts
  • Casual work atmosphere
  • Potential for annual bonus based on company performance
  • Costco membership
  • Company paid short-term and long-term disability

Demdaco

Address

Leawood, KS
USA

Industry

Business

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