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Sales Concierge for Luxury Heavy Timber Structure Company

DC Builders Portland, OR
  • Expired: over a month ago. Applications are no longer accepted.

​DC Structures and DC Builders are a nationwide contracting team specializing in the sale, design and construction of one-of-a-kind wood structures. For over ten years, DC has been thrilling clients with our dedication to superior customer service and expert craftsmanship. Our HQ is nestled in a gorgeous 47-acre farm-like setting in Damascus, Oregon, with views of Mt. Adams, a nearby pond, forests and rolling hills.

The office environment is shared with Sales team members, Designers/Drafters, Project Managers - and the occasional dog. We have frequent team-building activities and contests, and definitely engage in hijinks around the office! We also have a co-ed softball team, where we compete with other local businesses at a brand new park in Happy Valley. It is an incredible place to take your career to the next level alongside hard-working professionals, all while having fun. FYI this company is going through an incredible growth cycle, which means lots of opportunities down the road!

Job Details

We are looking for a motivated Sales Concierge to reach out and screen leads who have expressed interest in purchasing our structures, designs, and build services. The ideal Sales Concierge will identify and schedule follow-up calls with Project Coordinators, presenting key information to help close multi-million dollar deals. They will also present their findings on trends within our CRM and clients, to help us operate more efficiently as an organization. The position pays $15 per hour, and there is tremendous growth potential.

Tasks

  • Utilize HubSpot CRM to identify highly qualified leads and establish contact
    • Leads must be attempted 3 times, a minimum of 14 days apart
  • Complete at least 300 calls per week to prospective leads (extenuating circumstances apply)
  • Set 8 quality appointments for Project Coordinators per week, to be QA'd by Sales Manager
  • Listen and learn about client project specifics, educating them on feasibility, timelines, and DC products
  • Assess readiness of leads with pre-determined screening questions, while building rapport
  • Qualify leads accurately in CRM, and route to Project Coordinators or to appropriate CRM campaign
  • Set follow-up appointments with yourself or Project Coordinators promptly
  • Liaise with sales, design and construction teams to understand customer preferences and build timelines
  • Establish regional expertise to improve client relationships and institutional knowledge
  • Advise and support Project Coordinators as needed
  • Other tasks as assigned


Requirements

  • 2+ years experience in a sales/customer service role, with appointment-setting experience
  • Proven track record of successfully meeting sales quotas, preferably over the phone
  • Mastery of MS Office and common office tools; HubSpot and other CRM platforms a huge advantage
  • Custom home design and carpentry knowledge is nice, but not totally necessary
  • Excellent communication skills, and an ability to explain advanced structure terminology (with training)
  • Ability to quickly overcome objections, handle rejection and maintain a positive attitude
  • Ability to manage a pipeline of existing clients and regularly follow-up with a large database of leads
  • Applicants must be able to commute to our sales office in Damascus, an easy drive from Portland

Benefits & Compensation

  • $15 per hour, paid biweekly
  • Partially-sponsored employer health insurance, dental, vision, hearing and & 3% IRA match after 90 days
  • 10 days of pro-rated PTO, 2 sick days, 6 paid holidays per year

We encourage you to visit www.dcbuilding.com or www.dcstructures.com to learn more about our work.

DC Builders

Why Work Here?

DC Builders is focused on creating an environment that makes you want to wake up and love coming to work every day.

DC Builders is a nationwide general contracting firm specializing in the design and construction of one-of-a-kind, heavy timber structures. Headquartered just outside Portland, Oregon, our experienced teams work throughout the country building beautiful custom homes, event venues, wineries, equestrian facilities, clubhouses and other types of commercial buildings. For over 15 years, DC Builders has been thrilling clients with our dedication to superior customer service and expert craftsmanship. Our core values: PASSION, QUALITY, INNOVATION, FAMILY See what our clients say about us: https://www.dcbuilding.com/videos/ Check out our completed projects: https://www.dcbuilding.com/gallery/

Address

Portland, OR
USA

Website