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Restaurant Manager General Manager

DBMC Restaurant Group Baton Rouge, LA
  • Posted: 2 days ago
  • $60,000 to $65,000 Annually (plus commission)
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, Dental

This GM position is for a full service restaurant in Baton Rouge, LA with over $5 million in annual sales. Please apply for further details.

Responsibilities: (Including, but not limited to)

  1. The GM consistently provides a quality product and guest service experience that delivers total customer satisfaction. He or she models and creates an environment in which the customer is always right; ensures a positive guest service experience.
  2. The GM must understand completely all policies, procedures, standards, specifications, guidelines and training programs along with executing the top 4 priorities.
  3. The GM responds positively and quickly to customer concerns. He or she corrects potential problems before they affect guests.
  4. The GM hires high quality people who demonstrate and ensure consistent customer satisfaction.
  5. Ensures all employees are trained, motivated and empowered to deliver total guest satisfaction. Evaluates each employee’s ability to maintain high levels of guest satisfaction.
  6. Maintains restaurant at the level necessary to meet or exceed the company standards for Quality, Service and Cleanliness.
  7. Utilizes labor effectively to meet budgets while ensuring high quality of QSC.
  8. The GM must be able to reach, bend, stoop, and frequently lift up to 50 pounds and must have the stamina to work 50 to 60 hours per week.
  9. Work in a standing position for long periods of time up to 5 hours or more.

Training and Development

  1. The GM continuously improves the skills, knowledge and morale of all employees. he or she treats the employees with courtesy, honesty and respect
  2. The GM effectively utilizes all training programs from new employee orientation up to and including management training classes.
  3. The GM prepares qualified employees for promotion to the next position. He or she continually develops adequate numbers of shift leaders to meet the objective of the business plan.
  4. The GM evaluates each employee’s performance based on clearly communicated standards and expectations. The GM holds the employees accountable for performance. The GM makes tough decisions regarding all performance related issues in the restaurant; confronts poor performance.
  5. The GM will conduct weekly manager meetings

Effective Business Management

  1. The GM maximizes financial performance and profit. Ensure store achieves objectives in sales, profitability, service, quality, appearance of facility and sanitation/cleanliness.
  2. The GM develops and executes the business plan (key elements include: fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant. Achieves results by planning, communicating, delegating and following up.
  3. Executes company-wide marketing programs; initiates programs on time, correctly and with minimal direction.
  4. Identifies and develops local restaurant marketing strategies to maximize sales.

Appropriate and Fair Business Practices

  1. The GM ensures business and personnel practices are within the law and consistent with policies and procedures.
  2. The GM serves as a role model and sets a positive example for the entire team in all aspects of business and personnel management.
  3. Enforces all labor laws (federal, state and local).
  4. Follows procedures to maintain the safety and security of all employees, customers and company assets (building, cash, equipment, supplies).
  5. Upholds food safety, food handling and sanitation requirements, to ensure the health and safety of our customers and employees.
  6. Knowledgeable of restaurant policies regarding personnel and administer prompt fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.

Skills/Qualifications

Cost Accounting, Developing Budgets, Financial Planning and Strategy, Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Customer Focus, Management Proficiency, Managing Profitability

DBMC Restaurant Group

Why Work Here?

We are an people-centered company with a great culture and huge growth potential! Come work for the best team around!

DBMC Restaurant Group LLC. owns and operates restaurants across the Southeastern and Midwest United States. Our restaurant brands include Santa Fe Cattle Co., Cody's Roadhouse, and we are also the major franchisee of Walk On's Bistreaux & Bar--currently we have over 25 in the pipeline to be located all across the Southeastern United States. To accomplish this undertaking we will need to assemble an all-star team consisting of individuals who are winners and seek constant improvement and growth. We believe that this is a great opportunity for those seeking a challenge and looking to further their careers with a great brand. Learn more about DBMC Restaurants at: http://www.morrison-usa.com/restaurants.

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