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Lead Center Representative for Kassir Plastic Surgery

DBK BILLING AND HEALTHCARE New York, NY
  • Posted: over a month ago
  • $17 to $19 Hourly (plus commission)
  • Full-Time
  • Benefits: Medical
  • Answers and monitors all calls coming in from the console for the entire department.
  • Directs and screening the call in a professional manner and takes a detailed message to include paging the physician if required.
  • Provides patient with clear directions to the appropriate location. Works collaboratively with all areas of the center to ensure patients, physicians, vendors, or external departments are being directed in a timely & courteous manner to the appropriate destination.
  • Reports any issues to Clerical Supervisor if needed.
  • Takes action to assure patients privacy and standards are met. Notifies Supervisor of difficult situations as they arise.
  • Assist in training new employees/current staff in operator duties on enhancements made to the console per system upgrades. Performs related clerical duties including sorting and sending mail.
  • Specific duties may vary depending upon area in need. Meets all required competencies for department, unit and/or hospital.
  • Responsible for performing all other duties as assigned.

DBK BILLING AND HEALTHCARE

Address

81 North Maple Ave, Ridgewood, NJ. 07450
New York, NY
USA

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