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Business Intelligence Analyst

Cypress HCM
Remote, OR
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Business Intelligence Analyst
The Support Analytics team is seeking a Business Intelligence Analyst who has a strong reporting/analytics background with extensive experience in Tableau. We are looking for a problem solver that loves to analyze data, provide insights and recommendations for our internal stakeholders. You must be self-motivated and enjoy working in a multifaceted, fast-paced environment.
  • Work with business leaders to understand what business problems we are trying to solve and the key questions to be answered.
  • Assists in the development and documentation of business requirements, design requirements and create wireframes prior to development.
  • Develop interactive and easy-to-understand dashboards, reports, and scorecards in Tableau for the Customer Support organization.
  • Partner with the BI Engineering team to define new or modified data models needed in the data warehouse.
  • Thoroughly QA new and modified dashboards for accuracy and functionality.
  • Develop solid grasp of the data and business drivers to make recommendations and influence strategic decisions.
  • Ensures project dependencies are clearly defined, documented and communicated appropriately in terms of time required to complete.
  Basic Qualifications
  • 3-5 years of work experience in business intelligence, analytics, or quantitative analysis related fields.
  • 3+ years building visualizations in Tableau desktop and publishing to Tableau server required.
  • 3+ years of working experience interrogating data by creating SQL queries and/or Excel functions/pivots
  • Excellent analytical and problem-solving skills combined with strong business discernment and an ability to communicate analysis in a clear and compelling manner.
  • Able to work independently and in a team, meticulous, critical thinker and performance driven.
  • Experience with Salesforce or any other CRM tool preferred
  • Able to thrive in a fast paced, high energy and fun work environment and deliver value incrementally and frequently
  • Bachelor’s degree in Computer Science, Mathematics, or in Information Systems preferred

Cypress HCM


Remote, OR



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