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Business Analyst 3

Cypress HCM
Lehi, UT
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Business Analyst 3
We have an exciting opportunity for a Business Analyst 3 with the top leading multimedia and creative software company in world. This position will be part of the Enterprise Solutions Services Consumer Commerce team, this Business Solutions Analyst will collaborate with other BSAs, Solution Architects, Support teams and Senior Engineers to solve customer issues and ensure the integrity of our subscription billing processes using SAP Enterprise Resource Planning Central Component (SAP ECC).

  • Collaborate across the functional and technical teams to analyze issues impacting Consumer subscription billing processes
  • Work closely with other team members in an Agile environment to develop top quality solutions that address issues in the subscription billing processes
  • Work with our L1 and L2 Support team to resolve new issues facing our subscription customers
  • Perform deep data analysis of subscriptions data to search for discrepancies and confirm the quality and effectiveness of our solutions
  • Work with engineers in the development and deployment of new code to address system issues
  • Participate in Scrum meetings, Sprint planning, release planning, and Sprint retrospectives
  • Demonstrate a strong customer focus by monitoring processes which impact the consumer subscription business and recommending areas of improvement
  • Provide support in the resolution of customer impacting issues including problem analysis, testing, tracking and issue resolution that you need to succeed.
Skills and Experience:
  • Bachelor or advanced degree in Computer Science, management information systems, or a closely related post-secondary program.
  • Deep functional knowledge of SAP ECC Sales & Distribution module.
  • An understanding of integration technologies such as Kafka and middleware tools would be beneficial.
  • Understanding of RESTful APIs.
  • Experience in HANA SQL query development is considered an asset.
  • Strong interpersonal, communication, relationship building, organization, and time-management skills.
  • Experience in Agile methodologies.
  • An understanding of SAP ABAP code and utilities (e.g. debugging).
  • Experience analyzing data in SAP data dictionary tables related to Sales & Distribution module.
  • An understanding of distributed systems and micro-services architecture.
  • Experience in the development of SPLUNK based queries and dashboards is considered an asset.

Cypress HCM


Lehi, UT



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