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Business Analyst

Cynet Systems
New Orleans, LA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are looking for Business Analyst for our client in New Orleans, LA

Job Title: Business Analyst

Job Location: New Orleans, LA

Job Type: Contract

Job Description:

  • Production and Customer Support (3)- Analysts will handle end-user support, triage for SNOW ticket inbox and DOP works as well as customer follow-up (information gathering to close open SNOW tickets).
  • Additionally, the analyst will be the point of contact for communications requests including daily system issues; will support the current team in maintaining timely, accurate responses to customers on all open production support items. 
  • Training/System Information Sharing (1) - Analysts will support customer requests for job aids; some training materials are available in the library of over 200 job aids.
  • Will be responsible for timely sharing and organization of current training materials and information gathering to fulfill system training requests. 
  • Compliance/System Access (2) - Analysts will provide customer support and information gathering for timely response to system access requests. Additionally, analysts will support defect and enhancement process activities
Company Description
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Cynet Systems

Why Work Here?
CYNET has been named "Best Places To Work". We are a world class organization serving world class clients.

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New Orleans, LA




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