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Business Analyst

Cynet Systems
New Orleans, LA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are looking for Business Analyst for our client in New Orleans, LA

Job Title: Business Analyst

Job Location: New Orleans, LA

Job Type: Contract

Job Description:

  • Production and Customer Support (3)- Analysts will handle end-user support, triage for SNOW ticket inbox and DOP works as well as customer follow-up (information gathering to close open SNOW tickets).
  • Additionally, the analyst will be the point of contact for communications requests including daily system issues; will support the current team in maintaining timely, accurate responses to customers on all open production support items. 
  • Training/System Information Sharing (1) - Analysts will support customer requests for job aids; some training materials are available in the library of over 200 job aids.
  • Will be responsible for timely sharing and organization of current training materials and information gathering to fulfill system training requests. 
  • Compliance/System Access (2) - Analysts will provide customer support and information gathering for timely response to system access requests. Additionally, analysts will support defect and enhancement process activities
Company Description
visit our career site to see all open positions @ http://jobs.cynetsystems.com

Cynet Systems

Why Work Here?
CYNET has been named "Best Places To Work". We are a world class organization serving world class clients.

visit our career site to see all open positions @ http://jobs.cynetsystems.com

Address

New Orleans, LA
USA

Industry

Business

Website

View all jobs at Cynet Systems