Conduct Warranty Service Application: Independently inspect and test systems to verify functionality hVAC equipment.
Perform Start Ups: Verify functionality of new HVAC equipment. Educate customers on proper use of equipment, maintenance schedule, and operating manual.
Rebuilds/Retrofits: Lead the rebuild and retrofit of unit.
Jobsite Safety: Wear personal protective equipment when completing service tasks. Complete jobsite hazard assessment prior to initiating service. Adhere tocustomer safety policies and OSHA guidelines.
Customer Service: Demonstrate professionalism in appearance, verbal, and written communication. Interact with customer by offering status reports of service before, during, and after each call. Explain technical information to technical and non-technical audience.
Support Sales: Communicate potential sales opportunities to the sales staff through the technician tip quote process. Identify and quote opportunities for minor repairs directly to the customer.
Document Performance: Record and report billing, inventory, timecards, technician tip reports, product quality reports (PQR), and articles as required.
Computer Usage: Basic data entry and ability to navigate the use of email, internet, word processing programs. Download programs into equipment and Micro controllers. Analyze chiller trend data to ensure optimal performance.
Exhibit Compliance: Ensure standards, policies, procedures, and maintenance of a clean work area are upheld at all times.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate's Degree or equivalent from a Technical / Trade School with a certificate in Heating, Ventilation, and Air Conditioning and five (5) years related experience with increasing responsibility; or seven (7) years related experience; or equivalent combination of education and experience.
Valid driver's license, EPA approved Universal Technician Certification preferred
Must have chiller
Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.