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Client Success Manager

CyberCoders Atlanta, GA
  • Expired: 9 days ago. Applications are no longer accepted.
Client Success Manager
If you are a Client Success Manager with experience, please read on!
Top Reasons to Work with Us
1. Award-winning provider of learning and assessment!
2. Established start-up feel!
3. Company who always has fun!
What You Will Be Doing
- Owning overall client relationship with clients. You will ensure client satisfaction and retention through the adoption of our services and growth of relationships.
- Ensuring the success of the implementation of TalentQuest's software and services by providing oversight and consultative guidance.
- Establishing a trusted advisor relationship with clients and driving the continued value of our products and services.
- Developing, preparing and nurturing customers for advocacy
- Working with clients to establish critical goals or other key performance indicators, and aiding the customer in achieving their goals
- Working to identify and/or develop upsell opportunities.
- Advocating customer needs/issues cross-departmentally. Coordinate internal resources cross-departmentally.- Program managing account escalations.
What You Need for this Position
- Bachelor's degree or equivalent- 5 years of experience as a Client Success Manager in a web-based software company
- 3 years of experience in Talent Management or Talent Development
- Experience in client relationship management and customer success, or equivalent history of increasing customer satisfaction, adoption and retention
- Proven ability to drive continuous value of our products and services.
What's In It for You
For your hard work and dedication, you will be rewarded with a competitive base salary and benefits including but not limited to:-
- 401k
- Life Insurance
- Growth and Development
So, if you are a Client Success Manager with experience, please apply today!

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.



Atlanta, GA