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System Engineer

CyberCoders Columbus, OH

  • Posted: over a month ago
  • Full-Time
Job Description
System Engineer
100% FULLY REMOTE

Title: System Engineer
Years of Experience Desired: 3+ years of professional work experience.
Location: Fully Remote
Salary: DOE, Market Salaries.

Every day, we make a difference in the lives of people facing complex health challenges. We are a specialty hub services and technology company providing patient-centric services supported by modern proprietary technology. Bio-pharmaceutical and device manufacturers who have developed life-changing niche products, come to us to provide expert reimbursement support and clinical services for patients who have been prescribed these innovative products.

Aside from having an experienced, compassionate workforce, dedicated to the highest quality patient care, we deliver mobile solutions, dashboards, portals, and other technology solutions to help track and manage the patient's journey "from intake to outcomes."

If you want to join us on this journey please keep reading and apply today...
Top Reasons to Work with Us
- 100% FULLY REMOTE
- Full-time
- Market Salary
- Full Benefits
- Flexible hours and PTO
- New equipment so you can do your best work.
What You Will Be Doing
In a nutshell:

- The System Engineer will provide support to departments for their business applications (HR, Recruiting, Training, Business Development, Accounting, etc). Support, lead, and subject matter expert for key IT End User Support (EUS) Applications. Tier 4 support for our applications. Respond to queries, isolate problems, and determine and implement solutions.

More detailed answer:

- Own and manage the key IT Applications. Azure, SSO, Ivanti, ServiceNow, MS Intune, MS AutoPilot, etc.
- Provide support for back-office systems like ADP, Litmos, Five9, QT9, & Kazoo.
- Assist with end-user support tool strategy and development. This includes enhancing our current toolsets as well as developing new systems.
- Be the Subject Matter Expert on endpoint tools and back-office systems
- Manage key vendor relationships for IT EUS
- Provide technical tier 4 support for incoming queries and issues related to system applications
- Mentor and cross-train the End User Support team to handle lower tier issues.
- Implement and manage system monitoring across the EUS application portfolio.
- Respond to helpdesk tickets escalated to the tier 4 team
- Install, modify, and repair computer hardware and software
What You Need for this Position
Hard Requirements Needed:

- Strong knowledge of Microsoft Azure at an administrator-level
- Expert-level knowledge of endpoint management tools including Windows AutoPilot, MS InTune

General Requirements Needed:

- Bachelors degree in Computer Science/MIS or a similar technical field is preferred
- 4+ years of experience providing end-user support for PC desktop troubleshooting and repairing personal computer
- 4+ years of experience in application software installing, supporting, upgrading, and troubleshooting
- 4+ years of managing and supporting SaaS applications
- Ability to learn, administer and support multiple applications
- Ability to create Power Shell scripts

Nice to Have:

- Experience with Ivanti Endpoint Management desirable
What's In It for You
- 100% FULLY REMOTE
- Full-time
- Market Salary
- Full Benefits
- Flexible hours and PTO
- New equipment so you can do your best work.
So, if you are a System Engineer with experience, please apply today!

1. Apply directly to this job opening here!

Or

2. E-mail directly for more information to Marcus.Quigley@cybercoders.com
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Applicants must be authorized to work in the U.S.



CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

CyberCoders

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Columbus, OH
USA

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Technology

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