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Sr. Business Systems Manager

CyberCoders San Jose ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Sr. Business Systems Manager
If you are a Senior Business Systems Manager with expert Salesforce experience, please read on!

We are a successful and fast growing software company headquartered in San Jose, CA. We are a team of wildly skilled creatives with a lot of range who love to take on big challenges for the chance to reap even bigger successes.

We are looking for a talented Senior Salesforce Integrations/Business Systems Manager to implement and maintain our internal tools and help optimize our internal sales operations. You will be a very valuable member of our team, helping the company achieve its sales targets and ambitious growth plans.

An ideal candidate will bring a strong skill set in defining and documenting business requirements, including those that pertain to current state and future state of Splashtop Sales and Business. We need someone with a very high competency in program management. We are looking for someone with 5+ years of experience implementing Salesforce in one or several SaaS companies. They will also need to have experience with other business systems that influence sales (marketing tools like Marketo/Act-On, chat tools like Acquire/Drift, sales productivity tools like Outreach/Salesloft, targeting tools like Linkedin Salesforce Navigator).

Reporting to the SVP of Sales, this position will have a strategic contribution to the efficiency of the various sales teams (pre-sales and customer success).

This is a full time, permanent position in San Jose, CA.

--Candidates with a completed questionnaire will be reviewed first--
What You Will Be Doing
-You will own our company's Salesforce instance including overall architecture, processes, and integrations with other systems
-You will continually improve internal use of Salesforce including automating processes, identifying areas for improvement, and enabling the sales organization for hyper growth
-You will maintain Salesforce data and reliability
-You will facilitate change management efforts in delivering tools training to enable adoption of new tools and workflows by the sales teams
-You will lead cross-functional technical projects with Sales, Marketing, Finance, and Product Management teams, including requirements gathering and business justification as well as overall governance of projects and initiatives
-You will establish data management policies, including setting up necessary processes and tools and maintain and monitor data quality through systems
-You will coordinate with third-party vendors to manage implementation and associated legal, compliance, security, and contracting processes
-You will architect, refine and document a streamlined, efficient and accurate process for Master Data Management (MDM) around business data through our connected systems
What You Need for this Position
-Bachelors Degree
-5+ years experience of directly relevant experience in B2B sales or marketing operations and/or information technology roles
-5+ years of experience in CRM strategy and/or CRM and integrated tools implementation leadership
-Deep understanding of marketing operations and how to leverage Salesforce to increase SaaS subscriptions, renewals, upsells and reduce churn.
-Demonstrated ability to deliver on Salesforce project requirements under short time deadlines within Salesforce instances of at least 50+ users
-Experience implementing and managing large Salesforce projects such as transitioning to Salesforce Lightning and scaling lead routing solutions
-Experience with sensitive data and creating systems that meet the security and compliance needs that come with the management/ownership of sensitive data
-Excellent and proven project management and communication skills
-Proven track record implementing and/or managing cloud-based CRM applications and CRM integrated tools and applications
-Strong analytical skills
-Experience supporting an inside sales team of SDRs/Account Executives using Salesforce Sales Cloud as their primary CRM, including optimizing user experience to reduce overall sales process friction

Nice to Have:
-Salesforce Administrator certifications
-Experience working with an international set up
-Experience working within a high-growth, global technology company
-Experience with content/knowledge management platforms
-Additional experience with Quote-to-cash processes
-Self-starter who can operate independently
-Demonstrated ability to manage multiple competing priorities simultaneously and drive projects to completion
-Able to operate successfully in a fast-paced organization
What's In It for You
-Competitive Salary
-Excellent benefits
-Meaningful Equity

--Candidates with a completed questionnaire will be reviewed first--
So, if you are a Sr. Business Systems Manager with B2B experience, please apply today!

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.



San Jose, CA