Lead installation, implementation, and customer coordination of testing fixes provided by development for production related issues. Document work following change control protocols
Monitor and update all assigned cases through CRM tool with accuracy, and relevant information
Resolve problem tickets escalated from Operations Application Support team.
This role is not 100% development.
Opportunity for Growth!
Windows Server administration and support
Networking concepts analysis and troubleshooting
Web server technologies such as IIS, Apache Tomcat
Strong SQL skills
Good Communication skills
Bachelor's degree in Computer Science or Computer Engineering
Plus Skills - bilingual: French or Spanish
- Full Health Benefits
- Flexible hours
- 401K Matching
- Commuter benefits
- Vacation / PTO
- Work from on Friday's!
Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.