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Network Engineer

Cuyahoga County
Cleveland, OH
  • Posted: over a month ago
  • Full-Time
  • Benefits: medical, vision, dental, life insurance,
Job Description

Cuyahoga County Department of IT

 

Network Engineer: WAN Engineer, Cisco Engineer

 

The purpose of the classification is to maintain and ensure connectivity to the County’s Wide Area Networks (WAN), Local Area Networks (LAN), Virtual Private Networks (VPN), and wireless network.

 

Responsibilities:

  • Maintains the WAN, LAN, VPN, and wireless networks for County departments; configures networks to ensure smooth operation in support of County departments’ activities and operations; analyzes and troubleshoots system performance; inspects County building wire boxes and recommends wire updates, cleaning of equipment, and other maintenance services to maintain quality of network services; interprets results of monitoring to prevent network issues and maintain optimal performance; provides expert information to other department employees regarding network wiring needs, structural design limitations, etc.; installs, configures, and supports network hardware and software (e.g. servers, switches) in both physical and virtual environments; updates and maintains documentation and diagrams for the WAN; documents and diagrams the work performed in digital shared department folders; performs project management including planning, scheduling, and executing related activities (e.g., design, configuration, completion, and implementation); provides various IT support such as moving computers and peripherals between department locations as necessary.
  • Researches, designs, configures, installs and deploys all data and voice over internet protocol (VOIP) circuits and network devices on a fiber optic background; monitors alerts regarding IT system errors or malfunctioning equipment; identifies malfunctioning equipment by logging into the network equipment and analyzing the configuration to troubleshoot the issue; contacts vendors regarding malfunctioning equipment and coordinates repair; provides input and makes recommendations to management regarding service contracts, improving network efficiency, network infrastructure growth plans, and hardware upgrades; conducts research to obtain additional equipment from current or new vendors for maintenance renewals and/or price quotes for procurement to reduce costs or improve quality of network.
  • Provides network administration support to county users; collects information from county employees regarding network issues to determine the nature of the problem and creates a ticket request for troubleshooting and repair; enters ticket request information ticket database system and monitors the status of the ticket(s) until they are resolved; provides network administration and troubleshooting support for virtual private network (VPN) database and accounts; responds to customer requests for service (e.g., increase bandwidth at facilities) via phone or email. Minimum Training and Experience Required to Perform Essential Job Functions

Requirements: Bachelor’s degree in computer science, network administration, communications system infrastructure, management information systems or a related field with three (3) years of experience in network administration; or any equivalent combination of education, training, and experience.

 

Company Description
Founded in 1808, Cuyahoga County is a political subdivision of the State of Ohio. Covering 458.3 miles along Lake Erie, the County contains two townships and 57 cities and villages. As of the 2010 census, the County had 1,280,212 residents, making it one of Ohio’s most populous counties. In 2010 the County adopted a charter form of government with an elected County Executive, an elected 11-member County Council, and an elected Prosecutor.

With over 4,500 employees, the County promotes regional growth, economic opportunity, individual well-being, regional collaboration, and superior service. We want a vibrant and prosperous region where everyone thrives, and all things are possible. Our workforce includes commissioned law enforcement officers; corrections officers and medical staff who work with jail inmates; social service workers supporting some of the County’s most vulnerable residents; job and family service specialists who keep families together and help job seekers find meaningful work; engineers and tradesmen who design, build, and maintain the County’s infrastructure; loan officers who help businesses finance growth and job creation; a consumer affairs team who make sure residents are treated fairly by businesses; sustainability experts building a local clean energy economy, and a host of professionals who support the work of government. If you want a challenging career where you can make a difference in our community, then come work at Cuyahoga County.

Cuyahoga County welcomes candidates of all backgrounds, including women, minorities, veterans, and those with disabilities. We want the best and brightest employees to build the government of today and tomorrow. We offer a total compensation package that includes competitive wages; medical, dental, and vision insurance for employees, their spouses, and dependents; retirement contributions through the Ohio Public Employees Retirement System (OPERS); flexible spending accounts for medical, dependent care, and transportation related expenses; term life and accidental death & dismemberment insurance; an optional deferred compensation program; 11 paid holidays; accrued paid vacation and sick leave; and paid leave for new parents, those facing the loss of a loved one, and employees serving in the military. County employees with student loan debt may also be eligible to participate in the federal government’s Public Service Loan Forgiveness Program.

Cuyahoga County

Why Work Here?
If you want a challenging career where you can make a difference in our community, then come work at Cuyahoga County.

Founded in 1808, Cuyahoga County is a political subdivision of the State of Ohio. Covering 458.3 miles along Lake Erie, the County contains two townships and 57 cities and villages. As of the 2010 census, the County had 1,280,212 residents, making it one of Ohio’s most populous counties. In 2010 the County adopted a charter form of government with an elected County Executive, an elected 11-member County Council, and an elected Prosecutor. With over 4,500 employees, the County promotes regional growth, economic opportunity, individual well-being, regional collaboration, and superior service. We want a vibrant and prosperous region where everyone thrives, and all things are possible. Our workforce includes commissioned law enforcement officers; corrections officers and medical staff who work with jail inmates; social service workers supporting some of the County’s most vulnerable residents; job and family service specialists who keep families together and help job seekers find meaningful work; engineers and tradesmen who design, build, and maintain the County’s infrastructure; loan officers who help businesses finance growth and job creation; a consumer affairs team who make sure residents are treated fairly by businesses; sustainability experts building a local clean energy economy, and a host of professionals who support the work of government. If you want a challenging career where you can make a difference in our community, then come work at Cuyahoga County. Cuyahoga County welcomes candidates of all backgrounds, including women, minorities, veterans, and those with disabilities. We want the best and brightest employees to build the government of today and tomorrow. We offer a total compensation package that includes competitive wages; medical, dental, and vision insurance for employees, their spouses, and dependents; retirement contributions through the Ohio Public Employees Retirement System (OPERS); flexible spending accounts for medical, dependent care, and transportation related expenses; term life and accidental death & dismemberment insurance; an optional deferred compensation program; 11 paid holidays; accrued paid vacation and sick leave; and paid leave for new parents, those facing the loss of a loved one, and employees serving in the military. County employees with student loan debt may also be eligible to participate in the federal government’s Public Service Loan Forgiveness Program.

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Cleveland, OH
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