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Customer Service Representative

Cutlery and More, LLC East Dundee, IL
  • Posted: over a month ago
  • $16 Hourly
  • Full-Time
  • Benefits: Medical, Life Insurance, 401k, Dental

Entry Level - Customer Service Representative

Are you a highly motivated, energetic person with a positive attitude? Do you enjoy helping customers by handling incoming and outbound calls, researching order history and finding resolutions? Do you love to cook? Then Cutlery and More might be the right fit for you!

Job Type: Permanent Full Time

Pay: $16.00/hour with possibility of raises based on performance yearly

Hours: 30+ hours a week. Company work hours are Monday through Saturday 9AM-5PM. Must be willing to work a Saturday or Sunday each week during our busy time (November-January) and be flexible for possibility of overtime work.


About Us:

Cutlery and More is a family-owned, online retailer that specializes in products for the at home kitchen. Our combined office & warehouse is located in East Dundee, IL.

Check out our website to get to know us better: www.cutleryandmore.com

Duties and Responsibilities:

Taking incoming calls & making outgoing calls to customers to resolve questions about our products or their order

Responding to customer emails

Placing an order over the phone while using our administration program on the computer

Job Requirements & Skills

High School Diploma or GED

Some customer service experience

Excellent spelling & grammar skills

Basic computer skills which include working knowledge of Microsoft Outlook, navigating a website & browsing the internet

Ability to work under deadlines & produce high quality work

Excellent organization skills

Must be able to work well & communicate with team and other departments

Must be able to multi-task and adapt to change when necessary

Benefits Include:

Medical, dental, LTD & life insurance

401k plan with company match

PTO/Vacation Days

Employee product discounts

Comfortable & casual work environment

Cutlery and More, LLC

Address

135 Prairie Lake Rd, East Dundee, IL 60118
East Dundee, IL
USA

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