Skip to Main Content

ServiceNow Solutions Architect - Security Operations/SIR

Customer Value Partners
Washington, DC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

CVP is an award-winning healthcare and next-gen technology consulting firm recognized for excellence and innovation in the solutions we have provided our clients across healthcare, national security, and the public sector.

We are seeking a ServiceNow Solution Architect to join our growing team. The Solution Architect is a key member of the ServiceNow implementation project team and is responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements. The Solution Architect works as a team member along with the Project Manager, Technical Architect and supporting team members to deliver the complete solution for the customer. The Solutions Architect should have experience with a variety of ServiceNow modules including Security Operations (SIR), GRC, and ITBM.

Responsibilities

  • Participate in process flow analysis and process redesign along with the Federal Lead and or Project Manager
  • Produce a detailed functional design document to match customer requirements
  • Co-team with the Technical Architect to produce a technical specification for custom development and systems integration requirements
  • Participate in internal projects as required
  • Maintain current ServiceNow knowledge through self-study and utilization of available training

Qualifications

  • B.S. degree in Computer Science, MIS or equivalent preferred
  • Advanced experience with ServiceNow SIR/Security Operations, GRC, ITBM required
  • Advanced experience with ServiceNow or ITSM tool configuration and custom development
  • Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
  • Strong presentation and communication skills
  • Ability to understand business requirements and convert them into solution designs
  • Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
  • Should have participated in, and be familiar with project methodologies
  • 5-7 years of relevant experience in professional services or customer support operations
  • 3-6 years of ITSM systems integration and/or implementation experience
  • Proven Solutions consulting experience
Company Description
Here at CVP we value our Veterans and encourage all to apply!

Customer Value Partners (CVP) is an award-winning business and next-gen technology consulting company that helps organizations navigate disruption and prepare for a culture of Continuous Change. We solve critical problems for healthcare, national security, and public sector clients through innovative strategies and solutions which leverage technologies and industry expertise in areas including Technology Modernization, Health, Data Science & Engineering, Business Transformation, and Cybersecurity. CVP delivers unparalleled excellence to clients and employees through our strong culture of integrity, engagement, respect, and a passion for our clients’ missions.

Customer Value Partners, Inc. is a VEVRAA Federal Contractor and an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. Customer Value Partners seeks to provide employment opportunities for protected veterans and individuals with disabilities.

Customer Value Partners

Why Work Here?
Award-winning workplace, awesome CEO, great benefits and lots of room for growth!

Here at CVP we value our Veterans and encourage all to apply! Customer Value Partners (CVP) is an award-winning business and next-gen technology consulting company that helps organizations navigate disruption and prepare for a culture of Continuous Change. We solve critical problems for healthcare, national security, and public sector clients through innovative strategies and solutions which leverage technologies and industry expertise in areas including Technology Modernization, Health, Data Science & Engineering, Business Transformation, and Cybersecurity. CVP delivers unparalleled excellence to clients and employees through our strong culture of integrity, engagement, respect, and a passion for our clients’ missions. Customer Value Partners, Inc. is a VEVRAA Federal Contractor and an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. Customer Value Partners seeks to provide employment opportunities for protected veterans and individuals with disabilities.

Address

Washington, DC
USA

Industry

Technology

View all jobs at Customer Value Partners