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Systems Engineer

Custom Computer Specialists Lincoln, RI
  • Posted: 9 days ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Responsibilities include providing first/second, and some third-level support for all incoming support requests at a variety of Clients including desk-side, network and server configuration and support. In addition, this individual will perform project-related tasks for networking, wireless, desktop and server projects.

RESPONSIBILITIES

  • Perform basic to mid-level configurations of Active Directory environment (group policies, scripting, permissions)
  • Perform basic configurations on network infrastructure (switches, firewalls, content filter, virtualized environment)
  • Serve as escalation point for resolution of issues
  • Create and maintain workstation images
  • Handles all incoming calls to the help desk via phone, email & walk-in at the Clients' sites
  • Provide support for hardware/software issues
  • Provide resolution and assistance to Windows XP, 7 and Windows 10 related problems
  • Provide resolution and assistance to standard supported applications: MS Office, Browser programs, Antivirus and other supported proprietary applications and systems

QUALIFICATIONS

  • Minimum 5 years experience in an Associate Systems Engineer or Systems Engineering position
  • Work independently as a technical resource person in troubleshooting, diagnosing and problem resolution of personal computer operations, peripheral devices and connectivity to local & wide area networks.
  • Perform optimization of personal computer operating system; apply OS patches, troubleshoot communication devices.
  • Experience with Windows Server 2003/2008/2012 and preferable 2016
  • In depth knowledge of Windows 7 and 10
  • Exchange/Outlook 2010/2013/2016
  • Familiar with troubleshooting TCP/IP Protocol
  • Familiar with troubleshooting DNS, WINS and DHCP.
  • Responsible for creating and maintaining all computer images in accordance to network standard
  • Maintain hardware equipment inventory and make recommendations to management for hardware purchasing
  • Knowledge of the Internet and Microsoft Office
  • A+, Net+, CCNA and MCITP/MCSA/MCSE preferred

Custom Computer Specialists

Why Work Here?

We are a growing IT company based in Hauppauge, NY; a great place to start and grow your career!

Custom Computer Specialists, Inc. is the #1 Technical Consultant in the Northeast now celebrating 40 years in business! Expressed simply in our tagline – Right People, Right Results – Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

Address

Lincoln, RI
02865 USA

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